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  • Why won't my tracker sync?
    Try these troubleshooting steps if your tracker is not syncing.
  • How do Fitbit trackers sync their data?
    Learn how your tracker communicates with your Fitbit account.
  • Why won't my tracker sync to another device or computer?
    If you receive notifications on your tracker, temporarily disable the Bluetooth bond with your mobile device.
  • When do I need the wireless sync dongle?
    Get information about syncing tracker data to your computer with the wireless sync dongle.
  • Why won't Blaze sync with my iOS device?
    Your Blaze my have difficulty syncing if you've updated to iOS 10.2 or 10.2.1.
  • My scale is not syncing consistently
    Get troubleshooting tips for syncing your Aria successfully.
  • How does my Aria scale sync information to my account?
    Get syncing information for your Aria scale.
  • How do I troubleshoot my Ultra?
    If you're having difficulty using your Ultra, try this list of troubleshoots.

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