Syncing

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  • Why won't my Fitbit device sync?
    Try these troubleshooting steps if your device is not syncing.
  • How do Fitbit devices sync their data?
    Learn how your device communicates with your Fitbit account.
  • Why won't my Fitbit device sync to another device or computer?
    If you receive notifications on your Fitbit device, temporarily disable the Bluetooth bond with your phone.
  • When do I need the wireless sync dongle?
    Get information about syncing Fitbit data to your computer with the wireless sync dongle.
  • Why won't Blaze sync with my iOS device?
    Your Blaze my have difficulty syncing if you've updated to iOS 10.2 or 10.2.1.
  • How do I troubleshoot my Ultra?
    If you're having difficulty using your Ultra, try this list of troubleshoots.