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How do I reconnect my scale to my wireless network?

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If you make changes to your wireless network, reconnect your scale to your network. Changes in your network can include a new:

  • network name
  • network provider
  • password
  • router
Choose your scale for more information.

Reconnecting your scale (video)

Reconnecting your scale (step-by-step)

To reconnect your Aria scale:
  1. In a web browser, go to www.fitbit.com/scale/setup/start.
  2. Click the pink Get Started button in order to begin the setup process.
  3. Enter a name for your scale and your initials.
  4. Put your scale into setup mode by removing a battery from your scale when you're prompted to do so, then wait 10 seconds and reinsert the battery.
  5. Your scale will show "Wi-Fi is (your network name)" followed by "Tap to change." With the palms of your hands, press down firmly and briefly (less than a second) on the lower two corners of the scale. You should see the message "Setup active" on your scale's screen. Note: If the screen is blank, you see the message "Step on," or if the message “Tap to change” scrolls across the scale’s screen, take out and reinsert a battery, then repeat the setup process.
  6. After you see the message “Setup Active,” follow the instructions in your web browser to complete the setup process.
To reconnect your Aria 2 scale:
  1. With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer.
  2. From the Fitbit app dashboard, tap or click the Account icon (User-added image).
  3. Tap or click Aria 2.
  4. Tap or click Wi-Fi Network or Pair Scale to Different Network (depending on the device).
  5. Tap or click Next and follow the on-screen instructions to reconnect your scale to your network.
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Last updated: November 3, 2017
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