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How do I find my Wi-Fi network password and security setting?

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As part of the setup process for some Fitbit devices, you'll be asked to connect your device to your Wi-Fi network.

How do I find my Wi-Fi network password?

Many routers have the password printed on the router itself. If you can't find the password printed on the router, or if the password has been changed, choose a section below:
  • Windows 10 computer
    1. Right-click the Wi-Fi icon in your system tray.
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    2. Click Open Network and Sharing Center.
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    3. In the window that opens, click the name of your network.
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    4. In the new window, click Wireless Properties.
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    5. In the Security tab of the Network Properties Window, click the box next to Show characters to see your Wi-Fi password.
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  • Mac
    1. Open your Finder.
    2. In the Applications section, select Utilities.
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    3. Open Keychain Access.
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    4. In the Passwords category, double-click the name of your Wi-Fi network. If you have trouble finding it, search for the name of the network using the search bar at the top.
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    5. Click the box next to Show password and enter your computer administrator's name and password. The password is shown in the Show password box.
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How do I find my Wi-Fi network security setting?

To determine if your Wi-Fi network is compatible with your Fitbit device, you may need to check your network's security setting. To find this information, choose a section below:
  • Windows 10 computer
    1. Right-click the Wi-Fi icon in your system tray.
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    2. Click Open Network and Sharing Center.
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    3. In the window that opens, click the name of your network.
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    4. In the new window, click Wireless Properties.
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    5. In the Security tab of the Network Properties Window, your Wi-Fi security type is listed.
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  • Mac
    While holding the Option key on your keyboard, click the Wi-Fi icon in the menu bar. Your Wi-Fi security type is listed.
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Last updated: November 18, 2017
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