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What should I know about traveling with my Fitbit?

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Here are some tips for traveling with your Fitbit tracker:

  • It is safe to take all Fitbit trackers through airport security. The scanning machine will not damage your tracker. 
  • Contact your airline to determine if Personal Electronic Devices (PEDs) can be used during the flight. Your tracker uses Bluetooth Low Energy, which should be considered safe for most airlines.
  • For charging purposes, we recommend plugging your charging cable into a USB port on your computer or other low-energy device. If necessary, you can use a UL-certified USB wall charger. For more information about charging your tracker, see How do I charge my tracker?
  • Most trackers store up to 7 days of detailed minute-by-minute data. If you have a Fitbit Alta™, your minute-to-minute data is stored for up to 5 days. If you wait longer than 7 days (5 days for Alta) before syncing, you may only see the most recent week's detailed data.
  • Summary data (calories, distance, steps, and floors) will be stored for 30 days. If your tracker measures heart rate, summary heart rate data will be stored as well. 
  • Remove the wristband before applying bug spray or sunscreen. Chemicals may deteriorate the band.

How do I avoid data loss when traveling?

If you're traveling between time zones with your tracker, to avoid data loss, choose a section below. Note that the time on your tracker may not update to reflect the time in your new time zone.
  • Fitbit app for iOS
    1. From the Fitbit app dashboard, tap the Account icon (User-added image).
    2. Tap Advanced Settings.
    3. Under Time Zone, turn off the Set Automatically option.
    4. Tap Time Zone and select the correct time zone.
  • Fitbit app for Android
    1. From the Fitbit app dashboard, tap the Account icon (User-added image​).
    2. Tap Advanced Settings.
    3. Turn off the Automatic time zone option. 
    4. Tap Select time zone and select the correct time zone.
  • Fitbit app for Windows 10
    1. From the Fitbit app dashboard, tap or click the Account icon (User-added image​).
    2. Tap or click Advanced Settings.
    3. Tap or click Time Zone.
    4. Turn off the Auto option and select the correct time zone.

How do I make sure my app language doesn't change?

To make sure the language in your app doesn't change choose a section below:
  • Fitbit app for iOS and Windows 10
    1. From the Fitbit app dashboard, tap or click the Account icon (User-added image​).
    2. Tap or click Advanced Settings.
    3. Turn off the Automatic option and select the country of your choice.
  • Fitbit app for Android
    1. On the Fitbit app dashboard, tap the Account icon (User-added image​).
    2. Tap Advanced Settings.
    3. Turn off the Automatic location option.
    4. Tap Select location and select the country of your choice.
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Last updated: March 13, 2017
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