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Can I use more than one Fitbit device with the same account?

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Adding more than one Fitbit device to your account gives you the convenience of switching between devices while still seeing a holistic view of your daily activity on your dashboard. You may want to:
  • Wear a smaller device for all-day step counting and a larger device for workouts.
  • Switch between a discreet, clip-based tracker and a convenient, wrist-based device.
  • Use MobileTrack if you forget your Fitbit device at home.
  • Switch between any devices you like. Your account can have one of each device model and MobileTrack.

To set up an additional device, see How do I set up my Fitbit device?

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If I have more than one Fitbit device will I have multiple dashboards?

To provide you with the most useful information possible, your account has one dashboard that displays a comprehensive view of your activity. When you use multiple devices, we combine their data and present the totals. For example, if the tracker you wore to the office counted 8000 steps and the tracker you wore during your evening run counted 9000, the total number of steps on your dashboard is 17,000.

Can I wear more than one Fitbit device at the same time?

If you have more than one device paired to the same account and you forget to take one off before putting on another, we’ll reconcile the overlapping data to present the most accurate information possible on your dashboard. For example, if one of your trackers is using GPS and another is not, your dashboard chooses the GPS data when calculating total distance since GPS provides a more accurate distance measurement than step counting alone. However, the more overlapping data that exists on your account, the more likely it is that your dashboard's accuracy will suffer. For best results, don't wear more than one device at a time and sync each device before taking it off and putting on another.

Create a separate account for each device if you want to wear more than one device at the same time. 

How do I remove a Fitbit device from my account?

If you replace a lost device or buy a new one, remove your old device from your account. Your data from your old device remains in your account.

To remove a device from your account:
  1. From the Fitbit app dashboard, tap or click the Account icon (User-added image ) > your device image.
  2. Tap or click the Remove option (trash can icon on Android phones).

Can two people use the same account?

Only one person can use an account. When you create a Fitbit account you’re asked for personal information, such as height and weight, so that certain data is calculated correctly. For example, your height determines your distance measurement. Setting up unique accounts ensures that each person’s dashboard provides an accurate picture of daily activity. If give your device to another person, they must create a new account.

Does having multiple devices affect how live data appears on my app?

“Live” data refers to the changing step count you see in the Fitbit app while you walk. If you have more than one Fitbit device, you see live data for the device that is closest to your phone. Keep the device you’re not using at least 10 feet away from your phone to avoid frequent “switching” of the live data.

The Fitbit app for Windows 10 lets you choose which tracker provides live data:
  1. From the Fitbit app dashboard, tap or click the Account icon (User-added image ) > your device image.
  2. Turn on the Use as Primary Device setting.

Can I use MobileTrack if I have a Fitbit watch or tracker?

In addition to a Fitbit watch or tracker, you can use MobileTrack to track your activity if you have an iPhone or Windows 10 phone. If you use an Android phone you can't use MobileTrack in addition to a Fitbit device. For more information about MobileTrack, see How do I use MobileTrack?

How do notifications work if I have more than one Fitbit device?

If you have more than one Fitbit device that receives notifications from your phone notifications appear on one or more of your Fitbit devices. If you have an iPhone, notifications usually appear on all of your Fitbit devices that are in range of your phone. If you have an Android phone or Windows 10 phone, notifications usually appear on only one of your Fitbit devices that are in range. 

Make sure you set up notifications correctly by following the steps in How do I receive notifications from my phone? If you're having trouble with notifications, see  My Fitbit device isn't receiving notifications.

How do notifications work if I have more than one phone?

If you have more than one phone, such as one for work and one for personal use, it’s not possible for one Fitbit device to receive notifications from both phones. Setting up notifications creates a bond between your Fitbit device and the phone, and a Fitbit device can only be bonded to one phone. You can disable notifications on one phone and set them up on another.

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Last updated: November 18, 2017
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