Due to recent events affecting our operations, support options are limited and wait times are longer than usual. Visit http://community.fitbit.com for answers to common questions from other customers.
Get the skinny on your Fitbit device
Why won't my Fitbit device sync?
How do I set up my Fitbit device?
How do I track my heart rate with my Fitbit device?
How do I restart my Fitbit device?
How do I track my health and fitness goals with the Fitbit app?
What's Fitbit’s return and warranty policy?
Find strength in numbers
Expert advice to the latest news. It’s all here.
Search the help forums