Getting Started

Filter results
  • How do I track my heart rate with my Fitbit device?
    Track your heart rate with Fitbit's PurePulse heart-rate tracking technology.
  • How does my Fitbit device calculate my daily activity?
    Learn how Fitbit devices count floors, steps, distance, and calories.
  • How do I set up my Fitbit device?
    Set up and get started using your new device.
  • How do Fitbit devices sync their data?
    Learn how your device communicates with your Fitbit account.
  • Which phones and tablets can I use with my Fitbit watch or tracker?
    Learn which phones and tablets are compatible with Fitbit watches and trackers.
  • How do I use the Fitbit app to track my period?
    Track your menstrual cycle to uncover patterns and gain insights.
  • About the dashboard
    Get an introduction to the dashboard.
  • What is female health tracking in the Fitbit app?
    Get information about your menstrual cycle and trends over time in the Fitbit app.
  • How do I change the clock face on my Fitbit device?
    Learn how to change the clock face on your Fitbit device.
  • Can I swim or shower with my Fitbit device?
    You can swim with Charge 3, Flex 2, Ionic, and Versa and shower with Ace. Do not swim or shower with other Fitbit devices.

Employee Wellness & Health Plan Members

Log in for exclusive customer support

Get Support

Find strength in numbers

Expert advice to the latest news. It’s all here.

Let's talk

Get Support