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How accurate are Fitbit devices?
Help article - July 20, 2014
Get information about the accuracy of your Fitbit data.
How does my Fitbit device calculate my daily activity?
Help article - July 19, 2014
Learn how Fitbit devices track a variety of stats.
Why won't my Fitbit device sync?
Help article - December 1, 2015
Try these troubleshooting steps if your device is not syncing.
Why can't I update my Fitbit device?
Help article - April 30, 2016
If you're having difficulty updating your Fitbit device to the latest version, read our troubleshooting steps.
How do I add, edit, or delete Fitbit data and activities?
Help article - July 21, 2014
Learn how to add, edit, and delete information such as steps, floors, profile data, and weight logs.
Why can't I set up my Fitbit device?
Help article - December 1, 2015
Make sure your phone, tablet, or computer meets all the requirements for getting started with your Fitbit device.
What should I know about Fitbit challenges?
Help article - October 9, 2014
Stay motivated by challenging yourself or your friends and family to a friendly competition.
How do I track my health and fitness goals with the Fitbit app?
Help article - December 14, 2015
Set and track goals for daily activity, weekly exercise, weight, and more.
How do I change the band on my Fitbit device?
Help article - August 29, 2016
Learn how to change the band on your Fitbit device.
Why won't my Fitbit watch connect to Wi-Fi?
Help article - September 25, 2017
Try these troubleshooting steps if you can't connect your Fitbit watch to your Wi-Fi network.
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