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How do I change the time on my tracker?

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The time displayed on your tracker should match the time on the phone or computer you use to sync your tracker.

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How do I fix the time on my Fitbit Blaze or Fitbit Charge HR?

If you have a Fitbit Blaze or Fitbit Charge HR:
  • Blaze—If you shut down your tracker or the battery drains completely, the time will be wrong until you sync. For step-by-step instructions on how to sync your tracker, see How do Fitbit trackers sync their data?
  • Charge HR—Make sure your tracker is updated. The firmware version installed on your tracker should be 18.122. For instructions on where to find the version number, see How do I update my tracker?

How do I fix the time on my tracker?

If the time is wrong, make sure the time zone setting is correct.
  • Fitbit app for iOS
    1. From the Fitbit app dashboard, tap the Account icon (User-added image).
    2. Tap Advanced Settings.
    3. Under Time Zone, turn off the Set Automatically option.
    4. Tap Time Zone and select the correct time zone.
    5. Sync your tracker.
  • Fitbit app for Android
    1. From Fitbit app dashboard, tap the Account icon (User-added image).
    2. Tap Advanced Settings.
    3. Turn off the Automatic time zone option. 
    4. Tap Select time zone and select the correct time zone.
    5. Sync your tracker.
  • Fitbit app for Windows 10
    1. From the Fitbit app dashboard, tap or click the Account icon (User-added image).
    2. Tap or click Advanced Settings.
    3. Tap or click Time Zone.
    4. Turn off the Auto option and select the correct time zone.
    5. Sync your tracker.
  • fitbit.com dashboard
    1. Log into your fitbit.com dashboard and click the gear icon.
    2. Choose Settings > Personal Info.
    3. Under Advanced Settings, find Timezone and choose your time zone. Time zones offset by the half hour are not supported.
    4. Click Submit and sync your tracker.

Note: When clocks change for Daylight Saving the time on your tracker may be wrong until you sync.

If you're still having difficulty, contact Customer Support.

How do I change to a 12 or 24 hour clock?

To change your clock to a 12 or 24 hour clock:
  1. Log into your fitbit.com dashboard and click the gear icon.
  2. Choose Settings > Personal Info.
  3. Under Advanced Settings, find Clock Display Time and select whether you want the time shown in 12-hour or 24-hour clock units . 
  4. Click Submit and sync your tracker.
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Last updated: May 17, 2017
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