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How do I change the time on my Fitbit device?

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The time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Saving. 


Sync your Fitbit device to see the correct time. For more information, see How do Fitbit devices sync their data?

How do I fix the time on my Fitbit device?

If you changed time zones and the time on your device is still incorrect after syncing, make sure the time zone setting is correct.
  • Fitbit app for iOS
    1. From the Fitbit app dashboard, tap the Account icon (User-added image).
    2. Tap Advanced Settings.
    3. Under Time Zone, turn off the Set Automatically option.
    4. Tap Time Zone and select the correct time zone.
    5. Sync your Fitbit device.
  • Fitbit app for Android
    1. From Fitbit app dashboard, tap the Account icon (User-added image).
    2. Tap Advanced Settings.
    3. Turn off the Automatic time zone option. 
    4. Tap Select time zone and select the correct time zone.
    5. Sync your Fitbit device.
  • Fitbit app for Windows 10
    1. From the Fitbit app dashboard, tap or click the Account icon (User-added image).
    2. Tap or click Advanced Settings.
    3. Tap or click Time Zone.
    4. Turn off the Auto option and select the correct time zone.
    5. Sync your Fitbit device.
  • fitbit.com dashboard
    1. Log into your fitbit.com dashboard and click the gear icon (User-added image).
    2. Choose Settings > Personal Info.
    3. Under Advanced Settings, find Timezone and choose your time zone. Time zones offset by the half hour are not supported.
    4. Click Submit and sync your Fitbit device.

If you're still having difficulty, contact Customer Support.

How do I change to a 12 or 24 hour clock?

To change your clock to a 12 or 24 hour clock:
  1. Log into your fitbit.com dashboard and click the gear icon.
  2. Choose Settings > Personal Info.
  3. Under Advanced Settings, find Clock Display Time and select whether you want the time shown in 12-hour or 24-hour clock units. 
  4. Click Submit and sync your device.

 

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    Last updated: July 10, 2018
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