How do I restart my Fitbit device?

1. Press and hold the back and bottom buttons until you see the Fitbit logo on the screen.
2. Let go of the buttons.
3. If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device?

How do I restart Charge or Charge HR? 

1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
2. Insert the other end into the port on the back of your tracker.
3. Press and hold the button for 10 to 12 seconds, until you see the Fitbit icon and a version number (e.g. "V30").
4. Let go of the button, and unplug your tracker from the charging cable.

How do I factory reset Charge or Charge HR? 

Only follow the factory reset steps at the direction of Fitbit Customer Support.

To restart your tracker without deleting any data, follow the restart instructions under How do I restart Charge or Charge HR? 

A factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account and your alarms, goals, and notifications. After a factory reset, you must set up your tracker again.

1. Attach the charging cable to your tracker and plug the other end into a USB port.
2. Press and hold the button for approximately two seconds and without letting go of the button:
   1. Remove the charging cable from your tracker.
   2. Wait about seven to nine more seconds after removing the charging cable.
3. Let go of the button and hold it down again.
4. After "ALT" and a white screen flash, let go of the button and hold it down again.
5. After you feel a vibration, let go of the button and hold it down again.
6. After you see "ERROR," let go of the button and hold it down again.
   
7. After you see "ERASE," let go of the button. The tracker will turn off.
   
8. To turn your tracker back on, press the button or connect it to the charging cable. If the time on your tracker reads 0:00, the reset was successful.
9. Set up your tracker as a new device. For instructions, see How do I set up my Fitbit device?

1. Plug your charging cable into a USB port on your computer or any UL-certified USB wall charger.
2. Remove the pebble from the band and insert it into the charging cable.
3. Insert a paperclip into the small pinhole on the back of the charger.
4. Press on the pinhole for 3-4 seconds.
5. Take your tracker out of the charger and insert it back into the band.

1. Plug the charging cable into the USB port on your computer or a UL-certified USB wall charger.
2. Remove the pebble from the band and press it into the compartment on the charging cable. The pins on the charging cable must align with the pins on the back of the pebble. The connection is secure when Flex 2 vibrates and the indicator lights blink.
3. Find the button on the charging cable below the tracker compartment.
4. Press the button three times within five seconds. The tracker vibrates each time you press the button. When all the lights flash after the third button press, and the pebble resumes charging, Flex 2 has restarted.

1. Plug your charging cable into your computer.
2. Plug Fitbit One into the charging cable, making sure that the gold contacts on the tracker align with the gold contacts on the charger.
3. Hold the button on your tracker for 12 seconds.
4. Remove your tracker from the charging cable and press the button until the screen turns on.

1. Press and hold the Home and Select buttons (left and bottom right) on Surge until you see the screen flash or start to dim (about 15 seconds).
2. Let go of the buttons.
3. After your screen turns completely off, wait 10 seconds and press the Home button to turn Surge back on.

1. Open the battery door using the battery door tool and remove the battery.
2. Wait 10 seconds.
3. Place the battery back into the tracker with the "+" side facing up, and close the door. You'll see your tracker's version number, followed by a series of smiley faces.