What should I do if I lose my Fitbit device?

« Go Back


Article Text

If you lose your Fitbit device, try the following tips to find it: 

  • Check your dashboard to see the last time your device synced. If it synced recently, it's likely within range of your phone.
  • If you use a clip-on device, check the clothes you were most recently wearing. 
  • Take your phone to the area where you think you lost your device and try to sync it. If your device syncs, it's nearby. For more information about how to sync your device, see How do Fitbit devices sync their data?
  • Try using a Bluetooth locator app to help you find your device. For iPhone, try LightBlue Explorer. For Android, try Bluetooth Finder.
Last updated: March 8, 2019
I found this article helpful I found this article helpful

I did not find this article helpful I did not find this article helpful

Employee Wellness & Health Plan Members

Log in for exclusive customer support

Get Support

Find strength in numbers

Expert advice to the latest news. It’s all here.

Let's talk

Get Support