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About the Fitbit app

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The Fitbit app shows you your dashboard, where you can track activity, analyze sleep records, log food, compete with friends, and much more. With the Fitbit app your stats automatically sync to select smartphones, tablets, and computers. 

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Is my device compatible with the Fitbit app?

To see if you can use the Fitbit app on your device, go to http://www.fitbit.com/devices. Fitbit frequently adds support for new devices, so if yours isn't listed check back soon.

Is the Fitbit app free?

The Fitbit app is available from the Apple App Store, Google Play Store, and Microsoft Store free of charge.

Note that the Fitbit app for iPhone is currently only available in countries where Fitbit products are sold in stores. If the Fitbit app is not available in your country, you can try downloading it by creating an Apple ID associated with a country where the Fitbit app is available. For instructions, see Apple's help article.  

Do I need a Fitbit device to use the Fitbit app?

You can use the Fitbit app to manage your food, activities, weight, and more, all without owning a Fitbit device. Create an account and log in. If you don't have a Fitbit device, you can still manually enter activities to get an estimated calorie burn based on your personal information, such as height, weight, age, and sex. For select phones, you can use the MobileTrack and MobileRun features to track steps and activities with your phone and the Fitbit app. 

For more information, see:

How does my Fitbit device sync with the Fitbit app?

Your Fitbit device uses Bluetooth Low Energy (BLE) to sync with supported phones and computers. For more information see, How do Fitbit devices sync their data?

How do I hide or rearrange tiles on my dashboard?

To show, hide, or rearrange tiles on your dashboard:
  1. From the Fitbit app dashboard, tap or click Edit at the bottom of the dashboard.
  2. To hide tiles, tap the x or -  icon in the top left corner of the tile you want to hide.
  3. To show hidden tiles, tap or click the + icon in the top left corner of the tile you want to show.
  4. To rearrange tiles, hold and drag the tile to a new location.
  5. Tap or click Done.
Note: You must have iOS 10 or greater installed on your iPhone or iPad to edit your dashboard.

How do I see my history?

To see your history, tap or click a tile for more details and historical information. Tiles include daily activity, recent exercise, sleep history, weight, and more depending on your Fitbit device and whether you have a food plan.
 
Exercise Tile
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Exercise History
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How do I set and update my goals?

The Fitbit app guides you to create health and fitness goals through a series of questions. The option to set goals appears when you first create your account and at other times in your fitness journey.  If you skip this guided goal setting or want to make a change, you can do so at any time. For more information, see How do I track my health and fitness goals with Fitbit?

How do I set silent alarms?

You can set silent alarms to have your Fitbit device awake or otherwise alert you. You can set, adjust, and turn off silent alarms in the Fitbit app. For more information about silent alarms, see How do I manage silent alarms?

Can I compete with friends?

Once you’re connected with your friends you can engage in challenges, share accomplishments, and even share your dashboard. For more information, see What should I know about challenges? and Can I share my Fitbit stats and accomplishments?

How can I use the app to stay motivated?

You can participate in adventures, which are non-competitive, solo challenges, in the Fitbit app. For more information, see What should I know about adventures?

You can also find workouts tailored to you on the Guidance tab. For more information, see How do I use the Guidance option in the Fitbit app?

Which version of the Fitbit app do I have?

To see which version of the Fitbit app is installed on your device:
  1. From the Fitbit app dashboard, tap or click the Account icon (User-added image).
  2. Tap or click Help. You'll see the app version at the top of the screen.
    User-added image
 

How do I update the app to the latest version?

You update the Fitbit app just as you would any other app on your device. If you’re unsure how to update an app, choose a section below.
Note that your device may automatically update your apps depending on your settings.
 
  • Fitbit app for iOS (Apple)
    1. Tap the App Store app.
    2. Tap the Updates tab. If the Fitbit app has an update, you’ll see it in the Available Updates list.
    3. Tap Update.
    If your apps update automatically, check the Updated list to see if the Fitbit app was updated.
     
  • Fitbit app for Android
    1. Tap the Play Store app.
    2. Tap or click the menu icon in the top left corner.
    3. Tap My apps & games. If the Fitbit app has an update, you’ll see it in the Updates list.
    4. Tap Update.
    If your apps update automatically, check the Recently updated or Up to date list to see if the Fitbit app was updated.
     
  • Fitbit app for Windows 10
    1. Tap or click the Store app.
    2. Tap or click the menu icon in the top left corner.
    3. Tap or click Downloads and updates.
    4. If your apps update automatically, check the Recent activity list to see if the Fitbit app was updated.
    5. If the Fitbit app does not appear in the Recent activity list, tap Check for updates. If the Fitbit app has an update, you’ll see it in the Available Updates list.
    6. Tap or click the download icon.

Why do I have to turn on Locations and other device features? (Android only)

In order to set up and sync your Fitbit device you must turn on Location services on your Android phone. Additionally, to use some app features, such as scanning barcodes or sharing accomplishments, you must allow the Fitbit app to access certain features of your phone. 

To learn more about app permissions and requirements, please refer the following help articles:

Why am I having trouble logging in? (Android only)

If you can't log into the Fitbit app, it’s usually because you set the time manually on your Android device. You can correct this issue by going to Settings > Date and Time and turning on the "Automatic date and time" option. Some Android tablets don’t have the "Automatic date and time" option, so you’ll need to manually set the tablet to the correct time. The time must be within one to two minutes of the correct time to log into the Fitbit app.  

Can I use Cortana with the Fitbit app? (Windows 10 only)

You can use Cortana, the voice recognition program built into Windows 10 devices, to log activity or food. To use Cortana:
  1. Tap or click the microphone icon.
  2. Tap or click Start Listening.
  3. Make a statement, such as “I ran two miles”.
  4. Tap or click Stop Listening when you’re done. 
  5. Give Cortana a moment to display what it heard, then add additional details about your activity or food.

How do I add a Fitbit widget to my Android phone?

You can add several Fitbit widgets to your Android phone, including the activity goal widget and widgets that allow you to quickly log activity, food, sleep, and more. The activity goal widget allows you to view your progress toward completing your daily activity goal directly from your home screen without opening the Fitbit app. For more information about changing your primary goal, see How do I change the activity goal on my Fitbit device?

Depending on your phone, you can add Fitbit widgets in one of two ways:

  1. Select Apps from the home screen.
  2. Select Widgets from the top of the page.
  3. Swipe until you see Fitbit.
  4. Tap and hold to drag the widget to the desired home screen.

Or:

  1. Tap and hold the home screen.
  2. Select Widgets.
  3. Swipe until you see Fitbit.
  4. Tap and hold to drag the widget to the desired home screen.

Where can I learn more about the Fitbit app?

For more information about the Fitbit app, see https://www.fitbit.com/app.  

Can I interact with the Fitbit community?

In countries where the Fitbit community is available, tap or click the Community tab to get started.  You can add friends, join groups, post workouts and photos, and stay connected to your network. For more information see, How do I connect with friends on Fitbit? and About the Fitbit Community.

How do I know if I received a message or there is activity on my post?

If you receive a message from a friend, or if someone cheers or comments on a post you created in the Fitbit community, you'll receive a notification in the Fitbit app. You can view all of your notifications on the Notifications tab in the Fitbit app. If you receive a private message from a friend, you can also find your message on the Notifications tab. If you have new notifications, you'll see a red circle over the Notifications tab to let you know you have new messages to read. The Fitbit community is available in select countries.

Is the Fitbit app for Windows 8.1 still supported?

Beginning on April 28, 2016 the Fitbit app for Windows 8 and Windows 8.1 is longer be available for download. If you already have the app you can continue to use it, but the app doesn't support our new devices. 

We recommend using our redesigned and enhanced Fitbit app for Windows 10 after upgrading your PC, tablet, or phone to Windows 10. In the meantime, you can use fitbit.com to see your stats on a Windows 7, 8, or 8.1. PC. See How do I set up my Fitbit device? for instructions.
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Last updated: October 29, 2018
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