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How do I manage my Fitbit profile?

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Personalize your Fitbit profile and control the information you share with your friends. 

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What is my display name?

Your display name is the name your friends see when they look at your Fitbit profile, when you send them a message, or in other interactions in the Friends section of the Fitbit app or fitbit.com dashboard, such as challenges.

In the Fitbit app, you can also choose a user name that your friends will see instead your real name.

How do I change my name or user name?

  • Fitbit app
    1. Tap the Today tab User-added image, and tap your profile picture.
    2. Tap the tile with your name.
    3. Tap Personal > Display Name (tap the gear icon User-added image > Display Name on Android).
    4. Under Edit Names, tap the name or user name you want to change and enter your changes. 
    5. Tap Save.
  • fitbit.com dashboard
    1. From the fitbit.com dashboard, click the gear icon User-added image > Settings.
    2. Under Name, change your name.
    3. Click Submit.

Note that you can only change your name or user name once every 60 days, and you can only set your user name with the Fitbit app. Contact customer support to change your name if there's a typo or you didn't authorize a name change.

How do I change my birthdate, sex, height, or weight?

  • Fitbit app
    1. Tap the Today tab User-added image, and tap your profile picture.
    2. Tap the tile with your name.
    3. Tap Personal.
    4. Tap the information you want to change and make your changes.
    5. Tap Save.
  • fitbit.com dashboard
    1. From the fitbit.com dashboard, click the gear icon User-added image > Settings.
    2. Find the information you would like to change and make your changes.
    3. Click Submit.

How do I update the email address associated with my Fitbit account?

  • Fitbit app
    1. Tap the Today tab User-added image, and tap your profile picture.
    2. In the Privacy and Security section, tap Security and Login.
    3. Tap Change Email.
    4. In the New Email and Confirm New Email boxes, enter your preferred email address.
    5. In the Confirm Password box, type your Fitbit account password.
    6. Tap Change and follow the on-screen instructions.
    7. In the email you receive, click Verify your Email to complete the update.
  • fitbit.com dashboard
    1. From the fitbit.com dashboard, click the gear icon User-added image > Settings.
    2. Next to your current email address, click Change Email Address.
    3. In the New Email and Confirm New Email boxes, enter your preferred email address.
    4. In the Your Password box, type your Fitbit account password.
    5. In the email you receive, click Verify your Email to complete the update.
If you don't remember your password, see How do I change or reset my Fitbit password? If you no longer have access to the email account currently associated with your Fitbit account and can't remember your password, you'll need to create a new Fitbit account.

How do I share information about me?

Write a brief bio to let your friends know your health and fitness goals. Note that this setting is public, and any Fitbit user can see the information you choose to share.
  • Fitbit app
    1. Tap the Today tab User-added image, and tap your profile picture.
    2. Tap the tile with your name.
    3. Tap Personal > About Me (tap the gear icon User-added image > About Me on Android).
    4. Write a brief bio or add any other information you want to share with Fitbit users on your profile.
    5. Tap Save.
  • fitbit.com dashboard
    1. From the fitbit.com dashboard, click the gear icon User-added image > Settings.
    2. Under About Me, write a brief bio or add any other information you want to share with Fitbit users on your profile.
    3. Click Submit.

How do I add or change my Fitbit profile photo?

  • Fitbit app
    1. Tap the Today tab User-added image, and tap your profile picture.
    2. Tap the tile with your name.
    3. Tap the camera icon next to your current profile picture (tap the gear icon User-added image > Profile Photo on Android).
    4. Take a new photo or choose an existing photo. In Fitbit child accounts, choose an avatar. 
    5. Save your photo.
  • fitbit.com dashboard
    1. From the fitbit.com dashboard, click your profile picture.
    2. Click Change profile pic or Upload pictures.
    3. Choose a new photo. 

How do I add or change my cover photo in the Fitbit app?

  1. Tap the Today tab User-added image, and tap your profile picture.
  2. Tap the tile with your name.
  3. Tap the camera icon next to your current cover photo (tap the gear icon User-added image > Cover Photo on Android).
  4. Take a new photo or choose an existing photo.
  5. Save your photo.

Who can see my average daily step count?

All Fitbit users can see your average daily step count unless you choose to let just your friends it: 
  • Fitbit app
    1. Tap the Today tab User-added image, and tap your profile picture.
    2. Under Privacy and Security, tap Privacy > Average Daily Step Count.
    3. Adjust who can see your step count and tap Save.
  • fitbit.com dashboard
    1. From the fitbit.com dashboard, click the gear icon User-added image> Settings.
    2. Click Privacy.
    3. Under Statistics, find Average Daily Step Count.
    4. Click the arrow to adjust who can see your step count.

Can I share my location?

Share where you live with your Fitbit friends or all Fitbit users.

Note that setting your location in your profile does not change the language setting for your Fitbit account or the time on your Fitbit device. For more information about changing your Fitbit account language, see How do I change my language on Fitbit? For more information about changing the time on your Fitbit device, see How do I change the time on my Fitbit device?
  • Fitbit app
    1. Tap the Today tab User-added image, and tap your profile picture.
    2. Tap the tile with your name.
    3. Tap Personal > Location (tap the gear icon User-added image > Location on Android).
    4. Tap Country.
    5. Choose your country, and tap Done. If you live in the United States, after you choose your country, you can also add your city and state. Under Location Detail, tap Edit Location Details and then type your city.
    6. Tap Save.
  • fitbit.com dashboard
    1. From the fitbit.com dashboard, click the gear icon User-added image > Settings.
    2. Under Country, choose your country. If you live in the United States you can also add your city and state. Under State, select your state and under City, type your city.
    3. Click Submit.

Who can see my personal information?

Control who sees your personal information. When you first create your Fitbit account your birthday, height, and weight are private. 
  • Fitbit app
    1. Tap the Today tab User-added image, and tap your profile picture.
    2. Under Privacy and Security, tap Privacy.
    3. Tap each item to review and adjust your privacy settings.
    4. Tap Save.
  • fitbit.com dashboard
    1. From the fitbit.com dashboard, click the gear icon User-added image > Settings.
    2. Click Privacy.
    3. For each item, review and adjust your privacy settings.

Who can see my list of friends?

Control who sees your list of friends:
  • Fitbit app
    1. Tap the Today tab User-added image, and tap your profile picture.
    2. Under Privacy and Security, tap Privacy My Friends.
    3. Adjust who can see your friends list.
    4. Tap Save.
  • fitbit.com dashboard
    1. From the fitbit.com dashboard, click the gear icon User-added image > Settings.
    2. Click Privacy.
    3. Under Personal Info, find My Friends.
    4. Click the arrow to adjust who can see your friends.

How do I remove or block friends in the Fitbit app?

  • Fitbit app
    1. Tap the Today tab User-added image, and tap your profile picture.
    2. Tap the tile with your name.
    3. Find your friends list.
    4. Tap the friend you want to delete or block to view their profile.
    5. On their profile, tap the three dots.
      • ​To remove the friend, tap Remove Friend.
      • To block a friend, tap Block User.

    If you want to unblock a user, go to Account > Blocked Users and select the user you want to unblock.

  • fitbit.com dashboard
    1. On the fitbit.com dashboard, find the Friends tile.
    2. Click the friend you want to delete.
    3. Hover over the teal Friends button. The button turns pink and an X appears. 
    4. Click the X to confirm that you want to remove the friend. They will no longer appear on your friends list and won't have access to your shared information.

Note: you can only block friends in the Fitbit app.

Last updated: June 11, 2019
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