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How do I manage my Fitbit profile?

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With the Fitbit app you can personalize your profile and control the information you share with your friends. Choose a shortcut to see the answer below:

What is my display name?

Your display name is the name your friends see when they look at your Fitbit profile, when you send them a message, or in other interactions in the Friends section of the Fitbit app or fitbit.com dashboard, such as challenges.

In the Fitbit app, you can also choose a user name that your friends will see rather than using your real name.

How do I change my name or user name?

To change your Fitbit name or user name, choose a section below:

  • Fitbit app
    1. From the Fitbit app dashboard, tap the Account icon (User-added image).
    2. Tap or click the tile with your name.
    3. Tap or click Personal > Display Name (tap the gear icon (User-added image) > Display Name on Android).
    4. Tap or click the name or user name you want to change under Edit Names and enter your changes. 
    5. Tap or click Save.
  • Fitbit.com dashboard
    1. Using a web browser, log into the fitbit.com dashboard.
    2. From the fitbit.com dashboard, click the gear icon (User-added image) > Settings.
    3. Under Name, change your name.
    4. Click Submit.

Note that you can only change your name or user name once every 60 days, and you can only set your user name with the Fitbit app. Contact customer support to change your name if there is a typo or you didn't authorize a name change.

How do I change my birthdate, sex, height, or weight?

To change your personal information, choose a section below:

  • Fitbit app
    1. From the Fitbit app dashboard, tap the Account icon (User-added image).
    2. Tap the tile with your name.
    3. Tap Personal.
    4. Tap the information you would like to change. 
    5. After making any changes, tap Save.
  • Fitbit.com dashboard
    1. Using a web browser, log into the fitbit.com dashboard.
    2. From the fitbit.com dashboard, click the gear icon (User-added image) > Settings.
    3. Find the information you would like to change and edit it.
    4. Click Submit.

How do I update my email address?

To update the email address associated with your Fitbit account, choose a section below:
  • Fitbit app
    1. From the Fitbit app dashboard, tap the Account icon (User-added image).
    2. Scroll down. In the Privacy & Security section, tap Security and Login.
    3. Tap Change Email.
    4. In the New Email and Confirm New Email boxes, enter your preferred email address.
    5. In the Confirm Password box, type your Fitbit account password.
    6. Tap or click Change and follow the on-screen instructions.
    7. In the email you receive, click Verify your Email to complete the update.
  • Fitbit.com dashboard
    1. From the fitbit.com dashboard, click the gear icon (User-added image) > Settings.
    2. Next to your current email address, click the Change Email Address link.
    3. In the New Email and Confirm New Email boxes, enter your preferred email address.
    4. In the Your Password box, type your Fitbit account password.
    5. In the email you receive, click Verify your Email to complete the update.
If you don't remember your password, see How do I change or reset my Fitbit password? If you no longer have access to the email account currently associated with your Fitbit account and can't remember your password, you will need to create a new Fitbit account.

How do I share information about me?

You can write a brief bio to let your friends know your health and fitness goals. Note that this setting is public and any Fitbit user can see the information you choose to share.
  • Fitbit app
    1. From the Fitbit app dashboard, tap or click the Account icon (User-added image).
    2. Tap or click the tile with your name.
    3. Tap or click Personal > About Me (tap the gear icon (User-added image) > About Me on Android).
    4. Enter the information you want other Fitbit users to see on your profile about your health and fitness goals, or any other information you want to share.
    5. Tap or click Save.
  • Fitbit.com Dashboard
    1. From the fitbit.com dashboard, click the gear icon (User-added image) > Settings.
    2. Under About Me, enter the information you want other Fitbit users to see on your profile about your health and fitness goals, or any other information you want to share. 
    3. Click Submit.

How do I add or change my profile photo?

You can add a profile photo to your account or change your existing photo.
  • Fitbit app
    1. From the Fitbit app dashboard, tap or click the Account icon (User-added image).
    2. Tap or click the tile with your name.
    3. Tap or click the camera icon next to your current profile picture (tap the gear icon (User-added image) > Profile Photo on Android).
    4. Take a new photo or choose an existing photo.
    5. Save your photo.
  • Fitbit.com Dashboard
    1. From the fitbit.com dashboard, click your profile picture.
    2. Click Change profile pic or Upload pictures.
    3. Choose a new photo. 

How do I add or change my cover photo?

If you have the Fitbit app, you can add or change the cover photo that your friends will see when they look at your profile.
  1. From the Fitbit app dashboard, tap or click the Account icon (User-added image).
  2. Tap or click the tile with your name.
  3. Tap or click the camera icon next to your current cover photo (tap the gear icon (User-added image) > Cover Photo on Android).
  4. Take a new photo or choose an existing photo.
  5. Save your photo.

Who can see my average daily step count?

Your average daily step count can be seen by all Fitbit users. If you want, you can choose to let just your friends see your average daily step count.
  • Fitbit app
    1. From the Fitbit app dashboard, tap or click the Account icon (User-added image).
    2. Scroll down and tap or click Privacy > Average Daily Step Count.
    3. Change the setting to adjust who can see your step count.
    4. Tap or click Save.
  • Fitbit.com Dashboard
    1. From the fitbit.com dashboard, click the gear icon (User-added image).
    2. Click Settings > Privacy.
    3. Under Statistics, find Average Daily Step Count.
    4. Click the arrow to adjust who can see your step count.

Can I share my location?

You can choose to share where you live with your Fitbit friends or all Fitbit users. Note that setting your location in your profile does not change the language setting for your Fitbit account or the time on your Fitbit device. For more information about changing your Fitbit account language, see How do I change my language on Fitbit? For more information about changing the time on your Fitbit device, see How do I change the time on my Fitbit device?

 Choose a section below to add your country and adjust who can see it:
  • Fitbit app
    1. From the Fitbit app dashboard, tap or click the Account icon (User-added image).
    2. Tap or click the tile with your name.
    3. Tap or click Personal > Location (tap the gear icon (User-added image) > Location on Android).
    4. Tap or click Country, choose your country, and then tap or click Done. If you live in the United States, after you choose your country, you can also add your city and state. Under Location Detail, tap Edit Location Details and then type your city.
    5. Tap Save.
  • Fitbit.com Dashboard
    1. From the fitbit.com dashboard, click the gear icon (User-added image) > Settings.
    2. Under Country, choose your country. If you live in the United States you can also add your city and state. Under State, select your state and then under City type your city name.
    3. Click Submit.

Who can see my personal information?

You can control who sees your personal information. When you first create your Fitbit account your birthday, height, and weight are private. To review your privacy settings, choose a section below:
  • Fitbit app
    1. From the Fitbit app dashboard, tap or click the Account icon (User-added image).
    2. Scroll down and tap or click Privacy.
    3. Tap or click each item to review and adjust your privacy settings.
    4. Tap or click Save.
  • Fitbit.com Dashboard
    1. From the fitbit.com dashboard, click the gear icon (User-added image) in the top right corner.
    2. Click Settings > Privacy.
    3. For each item, review and adjust your privacy settings.

Who can see my list of friends?

You can control who sees your list of friends. To review your settings, choose a section below:
  • Fitbit app
    1. From the Fitbit app dashboard, tap or click the Account icon (User-added image).
    2. Scroll down and tap or click Privacy > My Friends.
    3. Change the setting to adjust who can see your friends list.
    4. Tap or click Save.
  • Fitbit.com Dashboard
    1. From the fitbit.com dashboard, click the gear icon (User-added image) in the top right corner.
    2. Click Settings > Privacy.
    3. Under Personal Info, find My Friends.
    4. Click the arrow to adjust who can see your friends.

How do I remove or block friends?

For instructions on how to remove or block a user choose a section below. Note that you can only block friends in the Fitbit app.
  • Fitbit app
    1. From the Fitbit app dashboard, tap or click the Account icon (User-added image).
    2. Tap or click the tile with your name.
    3. Find your friends list.
    4. Tap or click the friend you want to delete to view their profile.
    5. On their profile, tap or click the three dots.
      • ​To remove the friend, tap or click Remove Friend.
      • To block a friend, tap or click Block User.
    If you want to unblock the user, go to Account > Blocked Users and select the user you want to unblock.
  • Fitbit.com dashboard
    1. From the fitbit.com dashboard, find the Friends tile.
    2. Click the friend you want to delete.
    3. Hover over the teal Friends button. The button turns pink and an X appears. 
    4. Click the X to confirm that you want to remove the friend. They will no longer appear on your friends list and won't have access to your shared data.
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Last updated: October 15, 2018
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