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How do I change or reset my Fitbit password?

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Reset your Fitbit password if you forget it or want to change it. For security purposes, your new password must be different from your last three Fitbit account passwords.

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How do I change my Fitbit password?

For instructions on how to change your Fitbit password, choose a section below:
  • Fitbit App
    1. From the Fitbit app dashboard, tap the account icon User-added image.
    2. Scroll down and tap Security and Login > Change Password.
    3. In the Current Password box, type your current password.
    4. In the New Password and Confirm Password boxes, type your new password.
    5. Tap Change.
  • fitbit.com Dashboard
    1. Log into your fitbit.com dashboard and click the gear icon User-added image.
    2. Click Settings.
    3. Click Reset Password. An email is sent to your email address. If you don't receive the email, it's possible the email went to your Spam or Junk folder. Check all your email folders and make sure the email address listed in your personal info is correct. If after an hour you don't receive your email, contact Customer Support.
    4. Click the link in the password reset email.
    5. Enter your new password and click Set.

How do I reset my Fitbit password?

For instructions on how to reset your password, choose a section below:
  • Fitbit App
    1. Log out of the Fitbit app.
    2. Tap Log In > Forgot your password?
    3. Enter your email address and tap Send Reset Email. An email is sent to the email address you entered. If you don't receive the email, it's possible that you entered your email address incorrectly or the email went to your Spam or Junk folder. Try completing this step again and check all your email folders. If after an hour you don't receive your email, contact Customer Support.
    4. Click the link in the password reset email. This link takes you to our mobile website.
    5. Enter your new password and tap Set.
    6. Return to the Fitbit app and log in using your new password.
  • fitbit.com Dashboard
    1. Go to www.fitbit.com/login.
    2. Click Forgot Password?
    3. Enter your email address and click Send. An email is sent to the email address you entered. If you don't receive the email, it's possible that you entered your email address incorrectly or the email went to your Spam or Junk folder. Try completing this step again and check all your email folders. If after an hour you don't receive your email, contact Customer Support.
    4. Click the link in the password reset email.
    5. Enter your new password and click Set.

How do I create a secure password?

Creating a secure, unique password for each of your online accounts is very important. If a scammer gets even one password, they can begin to access your other accounts. We suggest changing your password periodically.

A strong password has the following characteristics:
  • Unique to each website or mobile app you use
  • At least eight 8 characters long (the longer, the better)
  • Includes lowercase and uppercase letters, numbers, and special characters such as ~!@#$%^&
  • A combination of words with unusual capitalization, numbers, and special characters interspersed
  • Not a word or date easily associated with you (like family names, a pet’s name, or birthdates)
  • Something you can easily remember. While it’s not a good idea to use a single dictionary word for a password (such as “dictionary”), you can create a short phrase made up of dictionary words (such as “My1stDictionaryWasBlue!”). 
Passwords are case sensitive. For example, "getF1T!?" and "GeTF1T!?" are different passwords. When choosing a password, remember the capitalization you use, and make sure that the Caps Lock key isn’t on.
Last updated: April 3, 2019
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