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My scale displays a NO SYNC error during setup

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If you’re setting up your Aria® and see “NO SYNC” on the display, the scale was unable to communicate with your network. The common causes for this error are similar to those for the WIFI ERR.

Additionally, the NO SYNC error can be caused by:
  • A network firewall
  • MAC filtering
  • Use of network extenders or repeaters. Aria connects best directly to a main router.
If you're still having difficulty see My Aria scale is not syncing consistently or contact Customer Support.
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Last updated: May 16, 2016
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