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How can I help secure my Fitbit account and data?

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This article provides information and resources to help you secure your Fitbit account and data. If you're concerned that an unauthorized person has logged into your Fitbit account, see Can someone take over my account?

Researchers who want to report a security concern are welcome to participate in our bug bounty program. Law enforcement can contact our legal team directly at lawenforcement@fitbit.com, and journalists should contact us at pr@fitbit.com.

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How do I see which devices are logged into my Fitbit account?

To see which devices are logged into your Fitbit account, choose a section below: 
  • Fitbit app
    1. Tap the Today tab User-added image, and tap your profile picture. 
    2. Tap Security and Login > Manage Account Access
    3. Tap a device to see more details about the last time it was used to access your Fitbit account.
  • fitbit.com dashboard
    1. From the fitbit.com dashboard, click the gear icon User-added image > Settings.
    2. Click Manage Account Access.
    3. Click a device to see more details about the last time it was used to access your Fitbit account.

How do I remove devices that are logged into my Fitbit account?

To help keep your Fitbit account secure, remove or revoke access to devices that:
  • You don't recognize
  • Were used to log in to your account at a location or time you don’t recognize
  • Show a web browser you don’t normally use
For instructions on how to remove a device that is logged into your Fitbit account, choose a section below.
  • Fitbit app
    1. Tap the Today tab User-added image, and tap your profile picture. 
    2. Tap Security and Login > Manage Account Access
    3. Tap a device to see more details about the last time a logged-in device was used to access your Fitbit account.
    4. Tap Revoke Access to sign out of your Fitbit account on that device.
  • fitbit.com dashboard
    1. On the fitbit.com dashboard, click the gear icon User-added image > Settings.
    2. Click Manage Account Access.
    3. Click a device to see more details about the last time it accessed your Fitbit account.
    4. Click Revoke Access to sign out of your Fitbit account on that device.

How do I reset my Fitbit account password? How can I help secure my Fitbit password?

We offer several tips for creating a secure password including using a combination of upper case letters, lower case letters, numbers, and symbols in your password. For more information and steps to reset your password, see How do I change or reset my Fitbit password? 

What should I do if I get a suspicious email from Fitbit?

Contact Fitbit Customer Support if you receive a suspicious email that appears to be from Fitbit or if you suspect you've been a victim of fraud.

How can I help secure my Fitbit account and data?

Keep your Fitbit software and device updated to ensure you receive the latest security updates . For information about staying safe online, we suggest visiting OnGuardOnline.gov or Microsoft's Safety & Security Center. The Wikipedia article on Internet safety describes common security risks and how to prevent them.

What are Fitbit security updates?

We occasionally provide security updates for Fitbit products and services. For more information, see How do I interpret the severity of a Fitbit security update?
Last updated: June 11, 2019
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