How can I help secure my Fitbit account and data?
This article provides information and resources to help you secure your Fitbit account and data.
If you're concerned that an unauthorized person has logged into your Fitbit account, see Can someone take over my Fitbit account?
Researchers who want to report a security concern are welcome to participate in our bug bounty program. Law enforcement can contact our legal team directly at email@example.com, and journalists should contact us at firstname.lastname@example.org.
To help keep your Fitbit account secure, remove or revoke access to devices that:
- You don't recognize
- Were used to log in to your account at a location or time you don’t recognize
- Show a web browser you don’t normally use
For instructions on how to remove a device that is logged into your Fitbit account, choose a section below.
We offer several tips for creating a secure password including using a combination of upper case letters, lower case letters, numbers, and symbols in your password. For more information and steps to reset your password, see How do I change or reset my Fitbit password?
Contact Fitbit Customer Support if you receive a suspicious email that appears to be from Fitbit or if you suspect you've been a victim of fraud.
Keep your Fitbit software and device updated to ensure you receive the latest security updates . For information about staying safe online, we suggest visiting OnGuardOnline.gov or Microsoft's Safety & Security Center. The Wikipedia article on Internet safety describes common security risks and how to prevent them.
We occasionally provide security updates for Fitbit products and services. For more information, see How do I interpret the severity of a Fitbit security update?