How can I help secure my Fitbit account and data?

This article provides information and resources to help you secure your Fitbit account and data.

If you're concerned that an unauthorized person has logged into your Fitbit account, see Can someone take over my Fitbit account?

Researchers who want to report a security concern are welcome to participate in our bug bounty program. Law enforcement can contact our legal team directly at lawenforcement@fitbit.com, and journalists should contact us at pr@fitbit.com.

To see which devices are logged into your Fitbit account, choose a section below:

  1. Tap the Today tab , and tap your profile picture.
  2. Tap Security and Login then Manage Account Access.
  3. Tap a device to see more details about the last time it was used to access your Fitbit account.
  1. From the fitbit.com dashboard, click the gear icon then Settings.
  2. Click Manage Account Access.
  3. Click a device to see more details about the last time it was used to access your Fitbit account.

To help keep your Fitbit account secure, remove or revoke access to devices that:

  • You don't recognize
  • Were used to log in to your account at a location or time you don’t recognize
  • Show a web browser you don’t normally use

For instructions on how to remove a device that is logged into your Fitbit account, choose a section below.

  1. Tap the Today tab , and tap your profile picture.
  2. Tap Security and Login then Manage Account Access.
  3. Tap a device to see more details about the last time a logged-in device was used to access your Fitbit account.
  4. Tap Revoke Access to sign out of your Fitbit account on that device.
  1. From the fitbit.com dashboard, click the gear icon then Settings.
  2. Click Manage Account Access.
  3. Click a device to see more details about the last time it accessed your Fitbit account.
  4. Click Revoke Access to sign out of your Fitbit account on that device.

If we determine that your password may be unsafe, you might be prompted to change your password before you can log in to your account. For information about how to choose a safe password, see How do I change or reset my Fitbit password?

We recommend that you turn on two factor authentication to make your Fitbit account more secure. For more information, see How do I protect my Fitbit account with two factor authentication?

We offer several tips for creating a secure password including using a combination of upper case letters, lower case letters, numbers, and symbols in your password. For more information and steps to reset your password, see How do I change or reset my Fitbit password?

Contact Fitbit Customer Support if you receive a suspicious email that appears to be from Fitbit or if you suspect you've been a victim of fraud.

Keep your Fitbit software and device updated to ensure you receive the latest security updates. For information about staying safe online, we suggest visiting OnGuardOnline.gov or Microsoft's Safety & Security Center. The Wikipedia article on Internet safety describes common security risks and how to prevent them.

Turn on two factor authentication to add an extra layer of security to your Fitbit account. For more information, see How do I protect my Fitbit account with two factor authentication?

We occasionally provide security updates for Fitbit products and services. For more information, see What's changed in the latest Fitbit device update?

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