How do I update my Fitbit device?
Fitbit occasionally releases free feature enhancements and bug fixes for your device through firmware and Fitbit OS updates. For details about each type of update, see What's changed in the latest Fitbit device update? and What's changed in the latest Fitbit OS update?
For troubleshooting instructions, see Why can't I update my Fitbit device?
Note: We release updates to all customers in phases. If an update is available but you don’t see it, check the app again later.
Before you begin the firmware update, charge your device and confirm you have the latest version of the Fitbit app installed on your phone or tablet. Note the following:
- If you update your device at midnight (when your step count resets) you may see an inaccurate step count for 24 hours.
- Updates may take up to an hour or more to complete.
- Leave on all-day sync and let the Fitbit app run in the background on your phone, which allows a small portion of the firmware update to download to your Fitbit device each time you sync. To check that all-day sync is turned on: In the Fitbit app, tap the Today tab > your profile picture > your device image > confirm All-Day Sync is on.
Your Fitbit scale automatically checks for updates. When an update is available, the scale downloads and installs the update. If you step on your scale and see a progress bar, the scale is currently checking for updates. Wait until it's done to complete a weigh-in.
In the Fitbit app, tap the Today tab > your profile picture > your device image. The firmware version number appears under your device's name.
On the fitbit.com dashboard, click the gear icon and select your device to find the firmware version.
On certain Fitbit devices, find the firmware version in the Settings app > About or Device Info.