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How do I update my Fitbit device?

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Fitbit occasionally releases free feature enhancements and bug fixes for your device through firmware and Fitbit OS updates. For details about each type of update, see What's changed in the latest Fitbit device update? and What's changed in the latest Fitbit OS update? 

For troubleshooting instructions, see Why can't I update my Fitbit device?

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How do I update my Fitbit device?

Before you begin a device update, charge your device and confirm you have the latest version of the Fitbit app installed on your phone or tablet. Note the following:

  • If you update your device at midnight (when your step count resets) you may see an inaccurate step count for 24 hours.
  • Updates may take up to an hour or more to complete.
  • Fitbit app
    1. With your charged Fitbit device nearby, open the Fitbit app.
    2. Tap the Account icon User-added image > your device image.
    3. Tap the pink Update button. This option only appears if an update is available.
    4. Follow the on-screen instructions and keep the device close to your phone, tablet, or computer during the update. After you start the update, a progress bar appears on your device and in the Fitbit app until the update is complete. 
    5. If you have trouble updating your device, see Why can't I update my Fitbit device?
  • Fitbit.com dashboard
    1. Confirm you have the latest version of Fitbit Connect:
      1. Click the Fitbit Connect icon User-added image located near the date and time on your computer.
      2. Click Open Main Menu.
      3. Click Troubleshooting.
      4. Below the Fitbit Connect number, click Check for updates.
    2. Go back to the main menu and click Check for device update.
    3. When prompted, log in to your Fitbit account. 
    4. If an update is available, follow the on-screen instructions and keep your device close to your computer during the update. After you start the updates, a progress bar appears on your device and in Fitbit Connect until the update is complete.
    5. If you have trouble updating your device, see Why can't I update my Fitbit device?

How do I update the firmware on my Fitbit scale?

Your Fitbit scale automatically checks for updates. When an update is available, the scale downloads and installs the update. If you step on your scale and see a progress bar, the scale is currently checking for updates. Wait until it's done to complete a weigh-in.
User-added image

How do I find the version number for my Fitbit device?

From the Fitbit app, tap the Account icon User-added image > your device image. The firmware version number appears under your device's name.

On the fitbit.com dashboard, click the gear icon User-added image and select your device to find the firmware version.

On certain Fitbit devices, find the firmware version in the Settings app User-added image > About or Device Info.

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Last updated: March 7, 2019
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