How do I set up my Fitbit device?

Aria connects to your wireless home network and works with any Wi-Fi router that uses the following standards:

• 802.11b frequency setting
• WEP / WPA / WPA2 personal security
• Automatic (DHCP) IP setup (static IP configurations are not supported)

Your SSID and password should contain only alphanumeric characters (e.g. A-Z, 0-9). If you experience issues connecting to a network that uses special characters, change the name of the network to only use alphanumeric characters, and try to connect again.

A mobile Wi-Fi hotspot should only be used if a wireless router is unavailable. Consider the following information when attempting to set up your scale using a hotspot:

• Connecting Aria to a mobile Wi-Fi hotspot requires that the mobile device be persistently in this mode. The device’s battery may drain quickly.
• To complete the setup process with a mobile Wi-Fi hotspot, you will need a second wireless device to connect to the hotspot. For example, if you are using an iPhone as a hotspot, you will need either another mobile device or a computer to proceed through either of the set up methods explained in How do I set up Aria?
• Your hotspot needs to be configured according to the same specifications as a wireless router. For the specs, see What router settings do I need to set up and sync Aria?

To set up your scale using the web-based method, you'll need a Wi-Fi enabled computer, phone, or tablet. Make sure you know your Wi-Fi password and that it doesn't exceed 31 characters. For help finding your password, see How do I find my Wi-Fi network password and security setting?

Note: If you're trying to set up your Aria again after making changes to your network, see How do I use my Fitbit scale?

To set up your Aria scale:

1. Restart the computer, phone, or tablet that you're going to use to set up your scale.
2. Make sure your browser allows cookies.
3. If you're using a computer:
   1. Place your scale within 10 feet of your router.
   2. Ensure that your router is compatible with the 802.11b protocol. For more information, see What router settings do I need to set up and sync Aria?
   3. If the router is connected to your computer with an Ethernet cable, unplug it. The router and computer must be connected over Wi-Fi.
4. Open a web browser on your computer, phone, or tablet and go to fitbit.com/scale/setup/start.
5. Tap Get started, then tap it again when you see the pop-up message.
6. Sign in to your fitbit.com account.
7. Personalize your Aria by giving it a name and entering the initials you'd like to see on the scale when it recognizes you.
8. Put the scale into setup mode by removing a battery for 10 seconds and then reinserting it. Tap Continue when the scale's display says "SETUP ACTIVE."
9. Switch your computer, phone, or tablet to the scale's Wi-Fi network (this will appear as the word "Aria" followed by six characters).
10. Return to your web browser and tap I'm Connected. You'll see a list of available wireless networks.
11. Tap the name of your home wireless network. If you don't see your home wireless network, tap Refresh Networks to scan again. If you still don't see your network, tap Join Other Network to enter your network name and password manually.
12. Enter your network password. Remember that it's case-sensitive.
13. Tap Submit, and then immediately check your scale's screen as it attempts to connect to your network.
    • If you see a check mark or a smiley face, Aria is connected and you can stand on the scale to complete a weigh-in.
    • If you see an error message, see How do I use my Fitbit scale?

Aria 2 connects to your wireless home network and works with any Wi-Fi router that uses the following standards:

• 802.11b/g/n frequency setting
• WEP / WPA / WPA2 personal security
• Automatic (DHCP) IP setup (static IP configurations are not supported)
• Both the network name and password must be no more than 32 characters long

We do not recommend using a mobile Wi-Fi hotspot to set up Aria 2, as syncing will be slow and your scale may be unable to update. Connecting Aria 2 to a mobile Wi-Fi hotspot requires the device to remain persistently in this mode, which may drain the battery quickly and use excessive data.

Note: If you're trying to set up your Aria 2 again after making changes to your network, see How do I use my Fitbit scale?

1. Make sure the Fitbit app is compatible with your device by checking fitbit.com/devices.
2. Download and install the Fitbit app from one of the following locations:
   • Apple devices—Apple App Store
   • Android Devices—Google Play Store
3. Open the Fitbit app and tap Join Fitbit to get started.
4. Follow the on-screen instructions to create a Fitbit account and connect your scale to the internet. You must know your wireless network password, and the scale must be within range of the network. If you see an error message, see How do I use my Fitbit scale?

Note that the personal information you provide during setup is used to calculate your basal metabolic rate (BMR), which helps determine your estimated calorie expenditure and your body mass index (BMI). For more information, see How does my Fitbit device calculate my daily activity? This information is private unless you change your privacy settings and opt to share it with your Fitbit friends.

If you have trouble setting up Aria 2, briefly press the button in the battery compartment to restart your scale and return to the start of the setup process. If you still can't set up your Aria 2 after completing all the steps above, contact Customer Support.

1. In the Fitbit app, tap the Today tab   your profile picture.
2. Tap Set Up a Device.
3. Choose your device.
4. Follow the on-screen instructions to create a Fitbit account and connect your scale to the internet. You must know your wireless network password, and the scale must be within range of the network.

If you have trouble setting up Aria 2, briefly press the button in the battery compartment to restart your scale and begin the setup process again.

When you set up your scale, you're asked to choose a personalized icon. This icon appears on the scale whenever you complete a weigh-in. After you weigh yourself, you see your icon on the screen to confirm the weigh-in is assigned to the correct person. Refer to the table for a complete list of the available icons.

	Apple
	Bird
	Butterfly
	Camera
	Cat
	Coffee mug
	Diamond
	Bear
	Rocket ship
	Sailboat
	Submarine
	Sun
	Dog
	Flower
	Fish
	Whale

1. Download the Fitbit app:
   • Apple devices—Apple App Store
   • Android Devices—Google Play Store
2. Install the app, and open it.
   • If you already have a Fitbit account, log in to your account tap the Today tab your profile picture Set Up a Device.
   • If you don't have a Fitbit account, tap Join Fitbit to be guided through a series of questions to create a Fitbit account.
3. Continue to follow the on-screen instructions to connect Aria Air to your account.

1. In the Fitbit app, tap the Today tab your profile picture.
2. Tap Set Up a Device.
3. Choose Aria Air and follow the on-screen instructions.

On the back of your scale, find the battery compartment and pull out the plastic tab. Your scale will turn on.