How do Fitbit devices sync their data?

Syncing is the process that transfers the data your device collects to your Fitbit dashboard. The dashboard is where you can track your progress, see how you slept, set goals, log food and water, challenge friends, and much more. Fitbit trackers, watches, and Fitbit Aria Air use Bluetooth Low Energy (BLE) technology to sync with phones, tablets, and certain computers. Fitbit Aria and Fitbit Aria 2 use Wi-Fi to connect directly to your router. The instructions in How do I set up my Fitbit device? explain how to make sure your device can sync to your Fitbit dashboard.

Data automatically syncs to the Fitbit app throughout the day. Each time you open the Fitbit app, your device syncs automatically when it's nearby. You can also use the Sync Now option in the app at any time.

For more information on how to sync Fitbit Ace devices, see How do I set up Fitbit Ace devices?

  1. With your device nearby, open the Fitbit app to the Today tab .
  2. Press and hold on the screen and pull down (on Windows 10 devices, find the picture of your device at the bottom and pull up).

For more information about the Fitbit app see How do I use the Fitbit app?

Choose your device to see syncing instructions.

  1. In the Fitbit app, tap the Today tab then your profile picture then your device image.
  2. Tap Sync Now.
  1. In the Fitbit app, tap the Today tab then your profile picture then your device image.
  2. Tap the arrows next to Sync Now.
  1. From the Fitbit app dashboard, tap the Account icon then your device image.
  2. Tap the sync icon.

On Windows 10 computers with a USB port, you can automatically sync the devices in your house or other immediate space (about 20 feet):

  1. Plug in the dongle that came in the box with your device.
  2. In the Fitbit app, tap the Today tab then your profile picture.
  3. Tap Advanced Settings.
  4. Turn on the Fitbit Connect Classic Mode option.
  1. Click the icon with a Fitbit logo located near the date and time on your computer.
  2. Click Open Main Menu then Sync Now. You may be asked to sign in.

After your Fitbit Aria or Fitbit Aria 2 is set up on your wireless network, it automatically syncs your stats to the Fitbit app after every weigh-in.

Scale's screen with a progress bar at the top and, below that, circular arrows in a counter-clockwise direction

After you see your measurements, you should see a checkmark, indicating that syncing is complete. You can then view your data on in the Fitbit app.

Find information about your Fitbit device, such as firmware version, battery level, and when your device last synced:

Tap the Today tab then your profile picture then your device image.

On the fitbit.com dashboard, click the gear icon . The last time you synced is listed below the name of your Fitbit device.

If your device stopped syncing, the likely problem is a connection issue. For detailed information on how to diagnose and solve the problem, see Why won't my Fitbit device sync?

Sync Fitbit trackers and watches using the Fitbit app on iPhones, iPads, Android phones, and Windows 10 devices.

The Fitbit app is compatible with most iPhones and iPads. To make sure your version is supported, check fitbit.com/devices.

Android phones must have both a BLE radio and software support. Because BLE is an optional component of Bluetooth 4.0, not all devices with Bluetooth 4.0 have it. A device can have the radio but not the software, or have software bugs that hamper BLE. If you're buying an Android device to use with the Fitbit app, make sure it appears on our supported devices list at fitbit.com/devices and review known issues at What should I know about using the Fitbit app on my Android phone?

The Fitbit app is available for Windows 10 phones, tablets, and computers. To see if your device is compatible, see fitbit.com/devices.

You can sync your device with any compatible phone, tablet, or computer that meets syncing requirements. If you receive notifications from your phone on your Fitbit device, you'll need to disable the Bluetooth bond between your phone and Fitbit device before using a different phone. For instructions see Why won't my Fitbit device sync?

If you have multiple devices, they can all sync to the same account to make sure you see a complete view of your activity. For more information, see Can I use more than one Fitbit device with the same account?

Was this information helpful?