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Can I see real-time data in the Fitbit app?

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The Fitbit app shows your data as of the last time you synced your tracker, but you can watch some stats update in real time if you look at your dashboard while wearing your tracker.

Which data can I track in real time?

You can track the following stats in real time with the Fitbit app:
  • Steps
  • Calories
  • Distance
  • Floors (if applicable)
  • Heart rate (if applicable)

How do I see my real-time data?

Make sure the connected symbol appears next to your tracker image at the top of the dashboard. Note that when you first open the app, it may take a few moments to connect. When your tracker is connected, take a few steps and watch your step count increase to verify that real-time tracking is enabled.

You can watch your stats update in real time for all trackers except Fitbit Zip™ and Fitbit Ultra™. Note that you must keep the screen of your mobile device turned on and the Fitbit app in focus at all times. If you close the Fitbit app or put your device to sleep, you'll need to open the app again to see real-time data. 

If you're using an Android device, heart rate information only appears in your live data if you also have call or text notifications enabled on your tracker.

How do I turn off real-time data tracking? 

If you prefer not to track your data in real time, you can turn off live data tracking. 

To turn real-time data tracking off:

  1. Make sure your tracker is updated. For more information about updating your device, see How do I update my tracker? 
  2. On the fitbit.com dashboard, click the gear icon.
  3. Click Settings
  4. Select your device. 
  5. Turn off the Live Data option.
  6. Sync your device.

How do I see live heart rate data?

You can see live heart rate data if you use the Fitbit app for iOS or the Fitbit app for Android with any Fitbit tracker that includes heart rate tracking. The Fitbit app for Windows 10 shows live heart rate data for all trackers that include heart rate tracking except Charge HR. 

Make sure Bluetooth is enabled on your mobile device. In the Fitbit apps for iOS and Windows 10, also make sure all-day sync is turned on.

If you're using the Android app, you'll only see heart rate data if you have call, text, or calendar notifications enabled.
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Last updated: November 18, 2017
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