Updated 10/9/19: We’re aware that some customers may experience a compatibility issue with notifications after updating their iPhone to iOS 13. We’re hard at work to resolve this issue. Please try the troubleshooting steps in our help article.
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Charge 2 shows your steps taken, floors climbed, distance traveled, calories burned, heart rate, and real-time exercise stats right on your wrist. For tips on finding your stats, interpreting heart rate data, and tracking exercise in real-time, see:
The following video has navigation tips (English only).
Which stats can I see on my Fitbit dashboard?
When you sync Charge 2 to your Fitbit dashboard, you can find your daily and historical stats, exercise history, sleep data, and more:
Your exercise history includes the workouts you track with multisport mode as well as exercises that Charge 2 detects automatically. For more information on automatic exercise detection, see How do I track exercise and activity with my Fitbit device?
Your cardio fitness score gives you a comparative assessment of aerobic health. For more information see What is my cardio fitness score?
Can I customize the menus on Charge 2?
You can configure the menus on your Fitbit Charge 2 to show only the menus you care about.
To add, remove, or rearrange the menus:
From the Fitbit app dashboard, tap the account icon > your device image.
Tap Menu Items.
Drag menu items to change their order or turn menu items on or off. If you want to see the remaining battery life on your device, turn on the Battery menu.
Sync your device to save your changes.
Can Charge 2 remind me to get up and move?
Charge 2 can keep track of your stationary time during the day and remind you to move. At 10 minutes before the hour you'll feel a vibration if you haven't walked at least 250 steps. Check your dashboard to see which hours during the day you met the 250-step goal and compare your hourly activity levels over time.
Charge 2 can alert you to incoming calls, texts, and calendar events from your nearby mobile device. If you feel a vibration while your screen is dimmed, turn your wrist towards you or press the button within one minute to see the notification. The notification is only visible on your tracker for one minute. For more information, see How do I get notifications from my phone on my Fitbit device?
What is an alarm?
A silent alarm vibrates to gently and silently awake or alert you at the time specified. You can set up to eight recurring or one-time alarms. For more information, see How do I manage alarms on my Fitbit device?
What is Charge 2 made of?
The wristband that comes with Charge 2 is made of a flexible, durable elastomer material similar to that used in many sports watches. It does not contain latex. Accessory wristbands are available in genuine leather.
The buckle and frame on Charge 2 are made of surgical-grade stainless steel. While all stainless steel contains traces of nickel and can cause an allergic reaction in someone with nickel sensitivity, the amount of nickel in all Fitbit products meets the European Union's stringent Nickel Directive.
For our leather wristbands we selected tanneries that provide leathers widely used across the fashion accessories industry. Following a careful selection process, the leather is colored and treated to achieve a soft natural grain. The leather bands are crafted to maintain the natural look and feel of leather and hand sorted to achieve consistency in texture. You can expect the bands to become more flexible over time as they form to your wrist. Note that leather bands are not recommended for high-intensity exercise. For information on caring for your leather band, see our Wear and Care page.
