What should I know about using my Fitbit device to make contactless payments?

Add your credit and debit cards to certain Fitbit devices to make contactless payments right from your device—even when you’re traveling internationally.

To check if your card works on your Fitbit device, see:

*Note that this list is specifically for Fitbit devices and differs from the list of banks and countries compatible with Google Pay on your phone.

Make contactless payments with Fitbit Charge 4, Fitbit Charge 5, Fitbit Ionic, Fitbit Sense, Fitbit Sense 2, Fitbit Versa 2, Fitbit Versa 3, Fitbit Versa 4, and editions of Fitbit Charge 3 and Fitbit Versa that contain an NFC chip. To check if your device supports contactless payments:

  • Fitbit Versa: turn your watch over and look for "Fitbit Pay" in the text surrounding the heart-rate sensor.

The text printed around the sensors on the back of the device with Fitbit Pay highlighted

  • Fitbit Charge 3: remove the bottom band and look for "Fitbit Pay" printed on the end of the tracker.

Use your Fitbit device to purchase items in any store that accepts contactless payments or to ride select transit systems. To determine if the store accepts contactless payments, look for the symbol below on the payment terminal:

Icon that's used on contactless readers, which looks like someone tapping a card

You can also use your Fitbit device on transit readers that accept contactless credit or debit card payments, such as Sydney's ferry and light rail networks. For more details, see How do I use my Fitbit device to pay for transit?

Google Pay is now available on Fitbit Sense 2 and Fitbit Versa 4. Google Pay has all the same great features as Fitbit Pay* with a more integrated Google experience. To switch to Google Pay:

  1. From the Today tab in the Fitbit app, tap your profile picture then your device tile then Wallet.
  2. Tap Change to Google Pay, and sign in to your Google account.
  3. Follow the on-screen instructions to add a card to Google Pay. Note that your cards aren’t migrated from Fitbit Pay, so you need to add them to Google Pay.

After setting up Google Pay, the Wallet tile in the Fitbit app will change to the Google Pay tile. For questions about Google Pay that aren't related to your Fitbit device, see support.google.com.

*If you use an iPass or Suica card on your Fitbit device, you should continue to use Fitbit Pay.

Google Wallet is available on Sense 2 and Versa 4. If you don't see the option to set up Google Wallet when you tap the Wallet tile in the Fitbit app:

  1. Make sure your Fitbit device is up-to-date. For instructions, see How do I update my Fitbit device?
  2. If you recently updated your Fitbit device, wait 24 hours, and then check the Wallet tile again.

You don’t need to install Google Pay on your phone in order to use Google Pay on your Fitbit device.

From the Today tab in the Fitbit app, tap your profile picture then your device tile.

  • If you see the Google Pay tile, you use Google Pay for contactless payments.
  • If you see the Wallet tile, you currently use Fitbit Pay for contactless payments.

To switch to Google Pay on Sense 2 or Versa 4, follow the instructions in I already set up Fitbit Pay. Why is the Fitbit app asking me to set up Google Pay?

To start, add at least 1 credit or debit card from a participating bank in the Fitbit app:

  1. With your device nearby, tap the Today tab , and tap your profile picture.
  2. Tap your device image, then tap the Google Pay or Wallet tile.
  3. Follow the on-screen instructions to add a payment card. In some cases, your bank may require additional verification. If you’re setting up contactless payments for the first time, you may be prompted to set a 4-digit PIN code for your device. Note that you also need passcode protection enabled for your phone.
  4. After you add a card, follow the on-screen instructions to turn on notifications for your phone (if you haven’t already done so) to complete the setup.

You can add up to 6 cards to your Fitbit device (5 cards for Charge 3, Charge 4, and Charge 5), and choose which card to set as the default payment option on your device.

Note: To make contactless payments with Charge 5 in Australia and New Zealand, follow the instructions below for all card types. If prompted to enter a PIN code, enter your 4-digit tracker PIN code (not the PIN code for your card). For more information about setting a PIN code, see the related help article.

All customers, including those in Australia and New Zealand:

  1. Swipe down from the clock face and tap Payments .
  2. If prompted, enter your 4-digit tracker PIN code. Your default card appears on the screen.
    Fitbit Pay screen
  3. To pay with your default card, hold your wrist near the payment terminal. To pay with a different card, swipe to find the card you want to use, and hold your wrist near the payment terminal.

    A person tapping their watch on a contactless reader

When the payment succeeds, your device vibrates and you’ll see a confirmation on the screen.

If the payment terminal doesn’t recognize your Fitbit device, make sure the device face is near the reader and that the cashier knows you’re using a contactless payment.

Note that the payments screen might be hidden if you haven't set up contactless payments. If you don't see the payments screen, follow the instructions in How do I set up contactless payments? to add a card to your Fitbit device.

For added security, you must wear your device on your wrist to make contactless payments.

All customers except those in Australia:

  1. Open the payments screen on your device:
    • Ionic, Versa, and Versa 2—If you chose Fitbit Pay as your button shortcut, hold the button on your watch for 2 seconds to activate it. Otherwise, swipe down from the top of your screen. After your notifications appear, swipe down again to open the control center. Tap the Fitbit Pay icon .
    • Sense and Versa 3—Open the Wallet app . For faster access to payments, add it as a button shortcut in the Settings app thenShortcuts.
    • Sense 2 and Versa 4–Open the Google Wallet app or Fitbit Pay app . For faster access to payments, add it as a button shortcut in the Settings app then Shortcut.
    • All other devices—When you’re ready to pay, press and hold the left button on your device for 2 seconds. Swipe to the payments screen if it's not shown.
  2. If prompted, enter your 4-digit device PIN code. Your default card appears on the screen.
    Choosing a contactless payment card A card with the text Hold near reader
  3. To pay with your default card, hold your wrist near the payment terminal. To pay with a different card:
    • Charge 3 and Charge 4—Tap the screen to find the card you want to use, and then hold your wrist near the payment terminal.
    • Ionic, Sense 2, Versa, Versa 2, and Versa 4—Swipe up to find the card you want to use, and then hold your wrist near the payment terminal.
    • Sense and Versa 3—Swipe up to find the card you want to use, and tap it. Then hold your wrist near the payment terminal.

    A person tapping their watch on a contactless reader

When the payment succeeds, your device vibrates and you’ll see a confirmation on the screen.

If the payment terminal doesn’t recognize your Fitbit device, make sure the device face is near the reader and that the cashier knows you’re using a contactless payment.

Note that the payments screen might be hidden if you haven't set up contactless payments. If you don't see the payments screen, follow the instructions in How do I set up contactless payments? to add a card to your Fitbit device.

Customers in Australia:

  1. If you have a credit or debit card from an Australian bank, hold your device near the payment terminal to pay. If your card is from a bank outside of Australia, or if you wish to pay with a card that is not your default card, complete steps 1-3 above.

    A person tapping their watch on a contactless reader
  2. If prompted, enter your 4-digit PIN code.
  3. If the purchase amount exceeds $100 AU, follow the instructions on the payment terminal. If prompted for a PIN code, enter the PIN code for your card (not your device).

If the payment terminal doesn’t recognize your Fitbit device, make sure the device face is near the reader and that the cashier knows you’re using a contactless payment.

For added security, you must wear your device on your wrist to make payments.

In many countries, you can use a payment app. Download the app on your phone, and connect your existing bank account. Add your new digital account to your Fitbit device by following the instructions in How do I set up contactless payments?

For more information, see:

Use your Fitbit device to tap on and off at transit readers that accept contactless credit or debit card payments. To pay with your device, follow the steps listed in How do I make a payment with my Fitbit device?

Note: Pay with the same card on your Fitbit device when you tap the transit reader at the start and end of your trip. Make sure your device is charged before beginning your trip.

Use any supported card on OMNY readers at certain NYC MTA stations and buses. For more information about OMNY, see MTA’s related article.

To pay with an American Express card that you added to your Fitbit device before May 17, 2019, remove the card in the Fitbit app, and then add the card as if you’re setting it up for the first time. For more information, see American Express’s help article.

Use your Fitbit device on trains and buses in Singapore. For a list of supported cards, see the Singapore section in the list of supported banks.

To pay with a Visa card that you added to your Fitbit device before February 26, 2019, remove the card in the Fitbit app, and then add the card as if you’re setting it up for the first time. If you continue to have issues, contact your bank for more information.

When you're ready to pay, your default card appears on your device's screen. To change your default card:

  1. In the Fitbit app, tap the Today tab , then tap your profile picture.
  2. Tap your device image, then tap the Google Pay tile.
  3. Tap the card you want to set as the default option.
  4. Tap Details.
  5. Tap Make default for contactless on watch.
  1. In the Fitbit app, tap the Today tab , then tap your profile picture.
  2. Tap your device image, then tap the Wallet tile.
  3. Tap the card you want to set as the default option.
  4. Tap Set as Default.

To change the order of the cards on your device:

  1. From the Today tab in the Fitbit app, tap your profile picture.
  2. Tap your device image, then tap the Google Pay tile. Your cards are listed in the order they appear on your Fitbit device.
  3. Hold and drag a card to change the order of the cards. Release the card in the position you prefer.
  1. In the Fitbit app, tap the Today tab , then tap your profile picture.
  2. Tap your device image, then tap the Wallet tile.
  3. Tap Edit.
  4. Hold and drag the bars to change the order of the cards. The first card is set as your default card.
  5. Tap Done.

When you set up contactless payments, you’re prompted to set a personal 4-digit PIN code.

To authorize a payment, enter your PIN code the first time you make a contactless payment since last taking off your device, or if it's been 24 hours since you made a payment.

For more information on this feature, see How do I use the device lock on my Fitbit device?

You don’t need to have your phone nearby to pay with your Fitbit device. After you set up contactless payments, you can make payments from your device and leave your phone at home.

Many banks allow you to see your 3 most recent transactions made with your Fitbit device in the Fitbit app.

To see your recent transactions:

  1. In the Fitbit app, tap the Today tab , then tap your profile picture.
  2. Tap your device image, then tap the Google Pay or Wallet tile.
  3. Tap the card you added to your device and then swipe up to see your 3 most recent transactions.

If this feature isn't available for your card, or if you want to see all of your transactions, review your bank or credit card statement.

If your payment was declined, contact your bank for more information.

Fitbit Pay includes many security features. Fitbit Pay uses an industry-standard tokenization platform to ensure your card information is never revealed or shared with merchants or with Fitbit. Fitbit Pay also requires you to use a personal 4-digit PIN code for an added layer of protection.

Google Pay protects your payment info with multiple layers of security, using one of the world’s most advanced security infrastructures to help keep your account safe. When you pay in stores, Google Pay doesn’t share your actual card number, so your information stays secure. Using contactless payments on your Fitbit device also requires you to use a personal 4-digit PIN code for an added layer of protection.

After you delete a card, the card is removed from the Fitbit app and you can no longer use it to make payments with your device.

  1. From the Today tab in the Fitbit app, tap your profile picture.
  2. Tap your device image, then tap the Google Pay tile.
  3. Tap the card you want to delete.
  4. Tap Detailsthen Remove payment method.

To remove a card from your Fitbit device:

  1. In the Fitbit app, tap the Today tab , then tap your profile picture.
  2. Tap your device image, then tap the Wallet tile.
  3. Tap the card you want to delete.
  4. Tap Remove Card.

To remove all cards and deactivate contactless payments on your Fitbit device:

  1. From the fitbit.com dashboard, click the gear icon then your device image.
  2. Click Fitbit Pay.
  3. Click Deactivate Fitbit Pay. Your cards are deleted and can no longer be used to make payments with your device. Note that if you use Suica on your Fitbit device, pressing the Deactivate Fitbit Pay button in the fitbit.com dashboard doesn’t remove or deactivate Suica. Contact Fitbit Customer Support to deactivate Suica.

If you misplaced your device, you can suspend the card you added to the device instead of deleting it from Fitbit Pay. When you suspend a card, it remains in your Wallet, but you can’t use it to make payments with your device. If you locate your device, you can unsuspend the card and then use it to make payments.

To suspend a card:

  1. In the Fitbit app, tap the Today tab , then tap your profile picture.
  2. Tap your device image, then tap the Wallet tile.
  3. Tap the card you want to suspend.
  4. Tap Suspend Card.

To unsuspend your card, repeat the steps above and then tap Unsuspend Card.

If you lose your device, you can remove the cards you added to the device using the Fitbit app. For instructions, see How do I remove a card from my Fitbit device?

You can still make payments using the physical debit or credit cards, so contact your bank if the cards were lost or stolen.

Keep in mind that no one can use your device to make a payment without first entering your personal 4-digit PIN code.

Reset the PIN code for your device in the Fitbit app. For instructions, see How do I use the device lock on my Fitbit device?

You can use your Fitbit device when traveling internationally at stores that accept contactless payments. Note that foreign transaction fees may apply to purchases made internationally depending on your bank’s policy.

When you make purchases with your Fitbit device, you’ll continue to earn points or rewards that your credit or debit cards provide.

Currently, gift cards don’t work with contactless payments.

Factory reset your device to erase apps and all personal data from the device*. For instructions, see How do I erase my Fitbit device?

*Note that if you use Suica on your Fitbit device, erasing your Fitbit device doesn't remove Suica. Before giving your Fitbit device to another person, remove Suica in the Fitbit app.

If you enter an incorrect PIN code 10 times, you're prompted to unlock your Fitbit device in the Fitbit app. For instructions, see How do I use the device lock on my Fitbit device?

Was this information helpful?