How do I change the clock face on my Fitbit device?

« Go Back


Article Text
Fitbit devices offer various designs for your clock screen.

How do I change my clock face?

To change your clock face: 
  1. With your device nearby, from the Fitbit app dashboard, tap the Account icon User-added image > your device image.
  2. Tap Clock Faces  > All Clocks.
  3. Browse the available clock faces. Tap the clock face you want and tap Select to install it.
  4. Sync your device to see the change.
Note the following on Fitbit Ionic and Fitbit Versa series watches:
  • To update the clock face on your watch, you must have no more than 38 apps installed.
  • Some clock faces have different color themes or other settings. To adjust the settings of a clock face, tap the installed clock face > Settings.
  • Many clock faces also require access to certain stats or other information. Note that turning off any of these permissions might cause the clock face to stop functioning. To adjust what a clock face has access to, tap the installed clock face > See all details > Permissions.

How do I install the Bitmoji clock face?

The Bitmoji clock face is available on Ionic and Versa series watches. Before installing this clock face, you need a Bitmoji account linked to a Snapchat account. For more information on downloading Bitmoji and linking your Bitmoji and Snapchat accounts, see Bitmoji’s help article.

To install the Bitmoji clock face:

  1. With your watch nearby, from the Fitbit app dashboard, tap the account icon User-added image > your device image.
  2. Tap Clock Faces > All Clocks.
  3. Tap the magnifying glass icon User-added image and search for Bitmoji.
  4. In the results, tap the Bitmoji clock face result > Select > Install.
  5. After the clock face installs, tap Settings.
  6. In the Snapchat Connection section, tap Connect.
  7. Follow the on-screen instructions to log in to your Snapchat account and connect it to Fitbit. 

After you connect your accounts, your watch downloads a variety of Bitmoji stickers. Keep your phone close to your watch during this process, and make sure the Fitbit app continues to run in the background. If the Snapchat Connection status is stuck at 0%, or you see a message instructing you to make sure your Bitmoji is linked to Snapchat, link your Bitmoji and Snapchat accounts using the instructions in Bitmoji’s help article.

If you change your Bitmoji avatar’s appearance or outfit, update your clock face by tapping Sync Bitmoji in the clock face settings. Your watch downloads a new set of stickers.

For more information about the Bitmoji clock face, see our blog post Bitmoji and Fitbit Clock Face Partnership.

Last updated: April 19, 2019
I found this article helpful I found this article helpful

I did not find this article helpful I did not find this article helpful

Employee Wellness & Health Plan Members

Log in for exclusive customer support

Get Support

Find strength in numbers

Expert advice to the latest news. It’s all here.

Let's talk

Get Support