Article

About Fitbit Ace

« Go Back

Information

 
Article Text
Fitbit Ace helps make fitness fun for kids 8+ and encourages them to build healthy habits with their families. 
This article includes an overview of Fitbit Ace. For instructions on setting up the Fitbit tracker for your kids, see How do I set up Fitbit Ace?


Skip to: 

Who can use Ace?

Fitbit Ace is designed for children 8 years and older and may be connected to a Fitbit child account. Customers with a Fitbit standard account (that is, customers who can create their own accounts based on our Terms of Service) can use Ace to track the stats listed below, as well as see calories burned and total distance in the Fitbit app.

Which stats can my child see on Ace?

Ace tracks your child’s daily steps and active minutes. Tap Ace to see these stats throughout the day. Other stats captured by your child's tracker are available on their dashboard in the Fitbit app, including:
  • Their sleep history, including hours slept and sleep patterns
  • The hours of the day that your child was stationary vs. active (walked at least 250 steps per hour)
  • Your child's progress toward a weekly exercise goal
Note: Sleep tracking may be interrupted if you sync your child’s Ace while they are asleep.

How do I set up Ace?

To set up Ace for your child, create a family account in the Fitbit app and then connect the tracker to an iPhone, iPad, Android phone, or Windows 10 device. 

For instructions, see How do I set up Fitbit Ace?

What is a Fitbit family account?

Through the family account setting in the Fitbit app, you can create a special Fitbit account—known as a child account—for your child, control who they connect with in the Fitbit app, and see how active they are each day.

For more information, see How do I set up Fitbit Ace?

How does my child wear Ace?

Have your child put Ace on their wrist. The top of the tracker is the side with the charging port, which should be on the outside of their wrist.
User-added image  User-added image

What should I do if my child needs a different band size for Ace?

If the band doesn't fit your child, contact Customer Support.

How does my child turn on Ace?

The screen on Ace is dimmed when not in use. It wakes up automatically when your child turns their wrist, or they can double-tap Ace where the screen meets the band as shown below.


User-added image

What is my child’s activity goal on Ace?

By default, your child’s primary goal is 10,000 steps per day. Note that the “k” after the number of steps shown on Ace indicates 1,000. For example, 6.5k is 6,500 steps. Your child can increase or decrease this goal, or change their primary goal to active minutes in the Fitbit app.

A goal progress bar helps keep your child motivated. The dots in the bar shown below indicate that they’re more than halfway to their goal.

User-added image

For more information, see How do I change the activity goal on my Fitbit device? and What are active minutes?

Does my child need their own phone, tablet, or computer to use Ace?

If your child doesn’t have a phone, tablet, or computer, you can connect their Ace to your device. Note that you can only connect Ace to one device.

For instructions, see How do I set up Fitbit Ace?

Can Ace remind my child to stay active throughout the day?

Ace tracks your child’s stationary time during the day and reminds them to move. At 10 minutes before the hour, Ace vibrates if your child hasn’t walked at least 250 steps. 

Reminders to Move are turned off by default; turn on and customize reminders (for example, remind your child to move during after-school hours only) in the Fitbit app.

User-added image

For more information, see What is a reminder to move?

Can my child see notifications on Ace?

When connected to their phone, Ace can alert your child to incoming calls. If Ace is connected to your phone, call notifications should be turned off under kid view in the Fitbit app.

User-added image

For more information, see How do I get notifications from my phone on my Fitbit device?

Can my child change the clock face on Ace?

Ace has several clock faces available in horizontal and vertical styles. Your child can change the clock face in the Fitbit app.

For more information, see How do I change the clock face on my Fitbit device?

Can my child set a silent alarm on Ace?

Ace can gently vibrate to wake or alert your child with a silent alarm. Your child can set up to 8 alarms to recur every day or on particular days of the week only. When the alarm goes off, double-tap the tracker to dismiss it. 

For more information, see How do I manage alarms on my Fitbit device?

Can my child shower or swim with Ace?

Ace is showerproof and can survive splashes and spills. Don’t swim with Ace. 

Can my child earn trophies or badges?

Your child can earn trophies and badges in the Fitbit app by meeting various goals or milestones. 

For more information, see What should I know about my Fitbit badges?

What is parent view in the Fitbit app?

Through parent view in the Fitbit app, you can manage your Fitbit family account and create a Fitbit account for your child. Switch to kid view so you and your child can see their daily stats and your child can interact with other members of the family account.

For more information, see How do I set up Fitbit Ace?

What is kid view in the Fitbit App?

Through kid view in the Fitbit app, children can see their daily stats and sleep pattern, interact with other members of the family account, and participate in challenges. 

For more information, see How do I set up Fitbit Ace?

Can Ace automatically track my child's activities during the day?

Ace tracks your child's steps taken and active minutes but doesn't record high-movement activities such as running, tennis, or soccer.

How does my child clean Ace?

For instructions, see How do I clean my Fitbit device?

What is Ace made of?

The wristband that comes with Ace is made of a flexible, durable elastomer material similar to that used in many sports watches. It does not contain latex. 

The clasp and housing on Ace are made of surgical-grade stainless steel. While all stainless steel contains traces of nickel and can cause an allergic reaction in someone with nickel sensitivity, the amount of nickel in all Fitbit products meets the European Union's stringent Nickel Directive. 

Can I use Fitbit Alta and Fitbit Alta HR wristbands with Ace?

Fitbit Alta and Fitbit Alta HR wristbands are compatible with Ace. Note that Ace wristbands are shorter than Alta and Alta HR bands in size small.
Attachment 
Last updated: September 12, 2018
I found this article helpful I found this article helpful

I did not find this article helpful I did not find this article helpful