What should I know about Fitbit Premium?

Fitbit Premium is your personalized resource in the Fitbit app that includes guided programs and advanced tools to help you reach your goals.

	Learn how to improve your nutrition, try new workout regimens, and more through programs tailored to your health and fitness goals.
	Receive personalized insights based on your activity, habits, and progress throughout programs.
	Invite friends to compete or work as a team in customizable challenges, such as Get Fit Bingo. Explore all Premium challenges and adventures in the Fitbit app.
	Complete step-by-step workouts with Fitbit Coach, and give feedback for each exercise to personalize your workout sessions.
	Practice guided meditations to help with relaxation, sleep, body positivity, and more. Tap the Discover tab > Mindfulness to get started.

Visit fitbit.com/fitbit-premium, or start your free trial in the Fitbit app.

1. If Fitbit Premium is available in your region, you'll see a Premium tab in the Fitbit app. Tap the Premium tab.
2. Read the overview, and tap the button to get started.
3. Choose a 1-year or monthly subscription to start after your free trial, and follow the instructions to purchase.

*Valid payment method required. Cancel before your free trial ends to avoid subscription charges. Offer valid for new Fitbit Premium users only.

Your Fitbit Premium subscription includes programs, insights, additional sleep score details, and Fitbit Coach, which together provide comprehensive data and customized tips to help you reach your goals. Premium features aren’t available for individual purchase.

To help support our community as the global situation with COVID-19 continues to evolve, we are offering 40 pieces of Fitbit Premium content free in the Fitbit app. Tap the Discover tab to get started.

1. Tap the Discover tab > Guided Programs.
2. Choose the guided program you want.
3. Read the overview, and tap Get Started to enroll in the program.
4. Follow the instructions to enter your information and set goals.
5. Read the summary of your program plan.
6. Tap Start to read helpful tips and see your progress for the day.

1. Tap the Today tab > your program tile. Your progress for today appears.
2. Tap a day of the week at the top to see your progress for previous days of the program, or to see a preview of upcoming daily goals.

1. Tap the Today tab > Edit.
2. Tap the X icon on the program you want to quit > Yes or OK > Done.

Note the following:

• Fitbit Premium programs automatically end if you're inactive for 10 days.
• To delete Fitbit Premium program information from the Fitbit app, see How do I add, edit, or delete Fitbit data and activities?

Fitbit Premium insights use your health and fitness data to provide customized tips and observations to help you reach your goals. The insights you receive with your Fitbit Premium subscription are more personalized than standard insights in the Fitbit app.

Note that you may not receive a new insight every day.

Tap the Today tab to see your insights. Note that you may not receive a new insight every day. For more information, see How do I use the Fitbit app?

Note that you may see an insight with the option to turn on reminders that encourage healthy behaviors. For more information, see What are the reminders I see on my Fitbit device?

Choose from a variety of guided workouts for all fitness levels in the Fitbit app.

1. From the Fitbit app, tap the Discover tab > Workouts.
2. Tap an exercise to read the description.
3. Tap Watch Video to start. When you’re done you’ll see an option to log the workout in the Fitbit app.

With your Fitbit Premium subscription you have access to content from popular fitness providers, including Fitbit Coach.

For more information about Fitbit Coach, such as how to follow guided exercises from your Fitbit watch, see About Fitbit Coach.

Work together or compete with friends and family in customizable Fitbit challenges:

1. From the Fitbit app, tap the Discover tab > Challenges & Adventures.
2. Under Premium Challenges at the top, choose a challenge.
3. Read the description, then tap Get Started.
4. Follow the prompts to customize your challenge and invite participants.
5. Tap Let’s Go to start the challenge.

To quit a challenge:

1. Tap the Today tab > Edit.
2. Tap the X icon on the challenge you want to quit > Yes or OK > Done.

Note that Fitbit Premium users can invite friends without Fitbit Premium to compete in a Custom Challenge. Only Fitbit Premium users can create a Custom Challenge.

For more information, see What's sleep score in the Fitbit app?

Choose the instructions below based on how you purchased your Fitbit Premium subscription:

I purchased my subscription in the Fitbit app

Cancel your subscription through your phone’s app store.

To cancel your subscription in the Fitbit app:

1. In the Fitbit app, tap the Today tab > your profile picture.
2. Scroll down and tap Manage Subscriptions. Your active subscriptions open in your phone’s app store.
3. Tap your Fitbit Premium subscription > Cancel Subscription. Note that you won't see this option if you already canceled your subscription.

If you purchased a Fitbit Premium subscription in your phone’s app store, but you don’t see your subscription in the Fitbit app, restore your purchase.

To restore your subscription purchase:

1. In the Fitbit app, tap the Today tab > your profile picture.
2. Scroll down and tap Restore Purchases > OK.

I purchased my subscription on fitbit.com

If you purchased a recurring (monthly or yearly) subscription through fitbit.com:

Manage your subscription on fitbit.com. Note: When you purchase a recurring subscription through fitbit.com, you receive an email invitation to create an account and manage your subscription.

To cancel your subscription:

1. Go to fitbit.com/home and log in with the email address connected to your Fitbit Premium subscription.
2. Click the profile icon > Manage My Subscriptions.
3. Click Cancel > Cancel My Subscription.

To update your payment information:

1. Go to fitbit.com/home and log in with the email address connected to your Fitbit Premium subscription.
2. Click the profile icon > Manage My Subscriptions.
3. Click Update Payment Method, then make your changes and click Save.

If you purchased 1 year of Fitbit Premium through fitbit.com:

If you purchased 1 year of Fitbit Premium through fitbit.com, your subscription doesn’t automatically renew at the end of the year. To continue to use our Premium features, purchase a new subscription.

Note: To edit or cancel your Fitbit Coach subscription, see About Fitbit Coach.

Fitbit Premium is available for purchase in certain regions, with more languages and regions coming soon. For more information, visit fitbit.com/fitbit-premium.

Make sure the Fitbit app is up-to-date to start your subscription.

Your Fitbit Premium Wellness Report details your activity, sleep, heart rate, and weight data up to the last 12 months. Export your Wellness Report from the Fitbit app to see your data or share it with a healthcare professional.

1. From the Fitbit app, tap the Discover tab > Health & Fitness Stats > Wellness Report.
2. Read the description, then tap Preview Report > Request My Report. When your report is ready, you’ll see a notification in the Fitbit app. Your report may take a few minutes to appear in your inbox.
3. From the Today tab , tap the inbox icon .
4. Tap the Personal Health Report notification, which stays in your inbox for up to 30 days.
5. Tap View Report to open the report on your phone, or tap Share to send the report to yourself or a healthcare professional.

Note the following:

• You must have at least 30 days of data to generate a Wellness Report.
• Certain data requires a heart-rate enabled device to track.
• Only data you track or log appears in the Wellness Report. For example, you must log your weight in the Fitbit app to see weight data in your report.
• The Wellness Report feature of Fitbit Premium is available in English only in certain regions, with more regions coming soon.

If you have trouble with Fitbit Premium, see the Customer Support page and tap Fitbit Premium.