What should I know about participating in the Live Healthy SG program?

The Live Healthy SG program is a healthy population initiative developed in collaboration with the Health Promotion Board in support of Singapore’s Smart Nation initiative, powered by Fitbit devices and Fitbit Premium.

When you participate in the Live Healthy SG program, your Fitbit data is shared with Singapore’s Health Promotion Board. You can choose to share your data anonymously or identify yourself by connecting your SingPass account with your Fitbit account. For more information, see What should I know about connecting my SingPass account to my Fitbit account?

If you’re already enrolled in the Live Healthy SG program, you can upgrade your membership to add one-on-one coaching.

To upgrade:

1. Go to the Live Healthy SG store.
2. Log in with the Fitbit account that you used to enroll in the Live Healthy SG program.
3. Tap Shop Now on Fitbit Premium + Coaching Membership.
4. Follow the on-screen instructions to complete your purchase.

Note that you can’t upgrade your membership in the Fitbit app.

To participate in the Live Healthy SG program, you must share your Fitbit data. You can share your data anonymously, or you can connect your SingPass account to your Fitbit account and share your data with your complete profile information.

During enrollment for Live Healthy SG, you’re asked how you want to share your data:

• If you want to share your complete profile information, tap Connect, and follow the instructions to login or create a SingPass account.
• If you want your data to remain anonymous, tap Proceed without SingPass.

1. From your fitbit.com dashboard, click the gear icon .
2. Click Settings Fitbit Health Solutions.
3. Find Live Healthy SG Program, and click Leave Confirm.

Note the following:

• If you leave the Live Healthy SG program before your 1-year Fitbit Premium subscription expires, you’ll still be charged every month until the year is complete.
• If you leave the Live Healthy SG program, your data will no longer be shared with Singapore’s Health Promotion board.

Contact Customer Support in the last month of your 1-year Fitbit Premium subscription to cancel. If you cancel before your subscription expires, you’ll still be charged every month until the year is complete.

Contact Customer Support to cancel or change your Fitbit Premium + Coaching subscription. If you cancel the 1-year Fitbit Premium subscription, you’ll still be charged every month until the year is complete.