Which accessibility features are available on my Fitbit device?

Learn about accessibility options and how to contact the Google Disability Support team.

How do I access the time or my daily stats if I experience visual impairment?

Ionic & Versa

Install the Fitbraille app on your watch to translate the time and your current step count to Braille, and then use vibrations to represent each number.

To install the Fitbraille app:

  1. From the Today tab in the Fitbit app on your phone, tap your profile picture then your device image.
  2. Tap Gallery.
  3. Tap the magnifying glass icon and search for Fitbraille.
  4. In the results, tap the Fitbraille appthen Install then Install.

For more information, see How do I install and manage apps on my Fitbit device?

Tips for using the Fitbraille app:

  • Press the top right button on your watch to switch between the time and your step count.
  • Press the bottom right button on your watch to move to the next number in the sequence.

To set Fitbraille as a button shortcut:

  1. Press and hold the Fitbraille app on your watch until it increases slightly in size.
  2. Drag the app to the top left or bottom left position on the first page of apps on your watch.
  3. Press and hold the corresponding button on the right side of your watch to open the app. The top button opens the app located in the top left, and the bottom button opens the app located in the bottom left.

For more information, see How do I navigate my Fitbit device?

Sense, Sense 2, Versa 3, & Versa 4

Use the Amazon Alexa voice assistant on your watch to read your steps, resting heart rate, sleep score, and many other stats out loud.

To set up your voice assistant:

  1. From the Today tab in the Fitbit app on your phone, tap your profile picture then your device image.
  2. Tap Voice Assistant then Amazon Alexa. Follow the on-screen instructions to set it up.

For more information, see How do I use a voice assistant on my Fitbit smartwatch?

To set your voice assistant as a button shortcut:

  1. Open the Settings app on your watch.
  2. Tap Shortcuts then Press & Hold then Voice Assistant.
  3. Press and hold the button on your watch for 2 seconds to open your voice assistant.

For more information, see How do I navigate my Fitbit device?

To ask your voice assistant to read your stats:

  1. Open the Alexa app on your watch.
  2. Preface your request with “Ask Fitbit” and speak your request. For example, “Ask Fitbit how many steps I’ve taken today.” Alexa responds with text on-screen and verbalizes through the watch’s speaker.
    • To adjust the speaker volume, tap the speaker icon then - icon or + icon.
    • If a stat isn’t available through Alexa, follow the instructions in Fitbit app.

Note: Install the Amazon Alexa app on your phone and add the Fitbit skill if you want to ask Alexa to open the Exercise app or start a workout for you. For more information about Alexa skills, see amazon.com.

Amazon Alexa is only available in certain languages and countries at this time. For more information, see fitbit.com/voice.

Fitbit app

Open the Fitbit app on your phone and use TalkBack (Android phone) or VoiceOver (iPhone) to hear your stats. For more information, see:

How do I contact customer support?

The Google Disability Support team is available to answer questions about your Fitbit device by phone, chat, email, the Be My Eyes app, and video with ALS specialists. For more information on how to contact the Google Disability Support team, see support.google.com.

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