The Fitbit app for Android is supported by over 150 Android devices. For the latest list, see https://www.fitbit.com/devices.
If you are running OS 6.0 (Marshmallow), please note that Google has changed the permissions required for Bluetooth syncing. You must turn on location services to sync your tracker (Settings > Location). For more information about the latest Google permission requirements, see Google's Android 6.0 Changes document.
The following supported devices have known issues with the Fitbit app for Android.
|Motorola and Nexus devices||Android 4.3+||Using all-day sync may cause rapid battery drain in your tracker and mobile device. All-day sync is disabled by default and we recommend leaving it disabled. Nexus devices may need to be restarted after installing a new version of the Fitbit app for Android.|
|Motorola Moto X||N/A||If you use call and text notifications, this device may frequently lose its ability to send encrypted notifications and you'll receive a prompt to retry encryption verification.|
|Droid Razr M, Razr HD, and Razr Maxx HD, Samsung S3 Mini||Android 4.1.2 and 4.2.2||These devices may have instabilities with their Bluetooth Low Energy (BLE) implementation. To restore BLE functionality you may need to turn Bluetooth off and on, reboot the handset, or restart your tracker.|
|Devices running Android Lollipop||Android Lollipop 5.0.0 or higher||You may be unable to use call and text notifications or sync your tracker.|
|Samsung S3 Mini VE ("Value Edition"), GT-I8200||N/A||This model uses Bluetooth 3.0, which is not compatible for syncing with a tracker. Fitbit customers with this model should sync using a computer.|
|Samsung S4||N/A||This device does not allow you to send logs from the Fitbit app to Fitbit Customer Support.|
|HTC One M7 M8, M9||5.0+||You may be unable to use call and text notifications and will not be able to send encrypted notifications.|
If you have a Charge, you won't be able to sync after completing a firmware update. To sync your Charge, set up your Charge and update the firmware using a computer.
|Various||Any non-custom OS||Syncing options may be missing. If this is the case, in the app tap menu > Help > Fitbit app > Contact support and mention in the body of the email that you don't see syncing options on your supported device.|
|Various||4.2.2 or earlier||May require a factory reset of your tracker. For more information, contact Customer Support.|