Your Force is designed to be worn on your wrist. If you're having difficulty with the clasp, watch this video:
To secure your Force wristband:
- Put on the wristband so the LED display is closest to the outside of your wrist and facing you.
- Align both ends of the wristband so they are directly overlapping each other with the clasp over the two holes that best fit your wrist.
- Squeeze both the clasp and the wristband between your thumb and forefinger until you hear a click.
You’ll know your Force wristband is securely fastened if both ends of the wristband are fully inserted.
If you’re having trouble, try securing the wristband off your wrist to get a feel for how it securely clasps and then try again on your wrist. The band may be stiff the first few times you try.
You can adjust the accuracy of your Force by changing the Dominant Hand setting on your Devices page, which can be found by clicking Settings under the gear icon in the upper right corner of your dashboard. Changing this setting to "Dominant" will decrease sensitivity of step counting and should reduce over counting of steps when your body is not moving. Using the "Non Dominant" setting will increase the sensitivity of step counting and can be used if your Force is not counting enough steps.