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Is my Fitbit data secure?

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External

This article provides information and resources for ensuring your Fitbit data is private and secure. If you're concerned that your account has been compromised, see Can someone take over my account?

If you're a researcher who wishes to report a security concern, please visit www.bugcrowd.com/fitbit/ for details on our bug bounty program. Law enforcement can contact our legal team directly at lawenforcement@fitbit.com, and journalists should use pr@fitbit.com.

Privacy

Fitbit's privacy policy reiterates our pledge to never sell your data and explains what we collect and how we use it. If after reading our policy you have any unanswered questions, please contact us at privacy@fitbit.com.

As a Fitbit customer you have the option to keep your data totally private or share certain pieces of information with Fitbit friends and the Fitbit community. For instructions on modifying these settings, see How do I update my Fitbit settings?

Fitbit Passwords

Visit our Password Recovery page to reset a forgotten password. If you have any questions, see How do I reset or change my Fitbit password?

Reporting Suspected Phishing or Fraud

Contact Fitbit Customer Support if you receive a suspicious email purporting to be from Fitbit or if you suspect you've been a victim of fraud.

Staying Safe Online

Keeping your Fitbit software updated ensures the most secure device. For information about staying safe online, we suggest visiting OnGuardOnline.gov or Microsoft's Safety & Security Center. The Wikipedia article on Internet safety describes common security risks and how to prevent them.

 






 
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Last updated: February 1, 2016
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