Article

How do I set up my tracker using the Fitbit app for iOS?

« Go Back

Information

 
External

You can use the Fitbit app to set up a tracker with your new or existing Fitbit account. After setup, your tracker will sync its data with the Fitbit app, allowing you to view your stats, log food, and more.

Unlike standard Bluetooth devices such as headsets, your Fitbit tracker must be set up directly through the Fitbit app and not through the Bluetooth settings on your iOS device. You will not see your tracker when you look at the list of Bluetooth devices connected to your iOS device. If you do try to set up your tracker using Bluetooth instead of the Fitbit app, you'll receive an error that says "Incorrect Pin or Password Error."

Creating an account and setting up your new tracker

If you're new to Fitbit, complete the following steps:

  1. Open the Fitbit app.
  2. Tap Join Fitbit.
  3. Choose your tracker.
  4. Tap Set up.
  5. On the next few screens, enter your personal details. This information is used to calculate your basal metabolic rate (BMR), which helps determine your calorie count for activities.
  6. Enter your name, email address, and chosen password.
  7. Follow the onscreen instructions to continue.
  8. If you're having trouble, see I'm having trouble setting up my tracker using the Fitbit app for iOS.

Replacing a tracker or adding an additional tracker to an existing account

If you already have a Fitbit account and want to replace your existing tracker with a new one, or if you want to add an additional tracker to your account, complete the following steps:

  1. Open the Fitbit app.
  2. Tap the Account tab.
  3. Tap Set Up a Device.
  4. Choose your tracker and follow the onscreen instructions to continue.
  5. If you're having trouble, see I'm having trouble setting up my tracker using the Fitbit app for iOS​.

Once your tracker is set up, it will sync with the Fitbit app for iOS each time you open the app. If you've had the app open for a while and want to initiate a new sync, tap the Account tab, and then tap your tracker to see an option for syncing immediately.

Attachment 
Last updated: July 20, 2015
I found this article helpful I found this article helpful

I did not find this article helpful I did not find this article helpful
Need help fast? The Community has answers.
Or, if you'd prefer to get in touch: