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The time is incorrect on my tracker's display

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If the time of day on your tracker is wrong, make sure your time zone setting is correct and that your tracker has synced since the time zone was modified. Your tracker should automatically adjust for Daylight Savings Time (DST), but if it hasn't done so, also double check that the time zone is correct and sync the tracker. To verify and adjust time zone settings, choose a section below:

  • fitbit.com Dashboard
    1. Log in to your fitbit.com dashboard and click the gear icon in the top right corner.
    2. Click Settings.
    3. Scroll to the bottom of the Personal Info page and modify your timezone.
    4. After saving your changes, force sync your tracker:
      1. Click the Fitbit Connect icon located near the date and time on your computer.
      2. Click Sync Now.
  • Fitbit app for iOS
    1. From the Fitbit app dashboard, tap the Account tab.
    2. Under Settings, tap Advanced Settings.
    3. Find an option to modify your time zone.
    4. Sync your tracker.
  • Fitbit app for Android
    1. From the Fitbit app dashboard, tap the menu icon in the top left corner and tap Account.
    2. Tap Settings.
    3. Find an option to modify your time zone.
    4. Sync your tracker.
  • Fitbit app for Windows 8.1
    1. From the Fitbit app dashboard, tap the menu icon (three dots) in the bottom right corner.
    2. Tap settings.
    3. Find an option to modify your time zone.
    4. Sync your tracker.
  • Fitbit app for Windows 10
    1. From the Fitbit app dashboard, tap or click the Account tab.
    2. Tap Advanced Settings.
    3. Find an option to modify your time zone.
    4. Sync your tracker.

If you're still having difficulty, contact Customer Support.

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Last updated: December 23, 2015
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