Support Center

Fitbit HelpTROUBLESHOOTING › The time is incorrect on my tracker'...

The time is incorrect on my tracker's display

Last updated: Feb 14, 2014 10:41AM

The time on your tracker's display may be incorrect due to the timezone being set incorrectly on your profile, or settings not being synced to your tracker. The time displayed on your tracker is configured using the website.

To configure the timezone:

  1. Log in to your dashboard.
  2. Click the gear icon on the top-right of the page.
  3. Click Settings.
  4. Click Personal Settings on the left sidebar.
  5. Under Time choose the Timezone. Note that timezones offset by the half hour are not supported.
  6. Click Save.

In order to apply these changes to your tracker, you will need to force sync your tracker using Fitbit Connect.

  1. Right-click the Fitbit Connect icon in your system tray near the date and time.
  2. Click Sync Now.
    Fitbit Ultra users must place the tracker on the base station to force sync with

If you're having trouble syncing your tracker, see the following articles for troubleshooting tips:

If your tracker is one hour off and hasn't adjusted for Daylight Savings Time (DST), follow the steps above to ensure you have chosen the appropriate timezone. Daylight Savings Time settings are automatically configured through your choice of timezone.

Sorry about that.
Why wasn't this article helpful? (check all that apply)
Please take a moment to tell us why this article was helpful. (check all that apply)
Thanks. Your feedback helps us improve our help content.
Search Highlight Gray Button Hover Gray Sidebar Button Hover Box Bkd Hover Box Bkd Minus sign for expanded state Green checkmark Green checkmark bigger
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found