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Fitbit HelpARIA › My scale doesn't show my weight

My scale doesn't show my weight

Last updated: Feb 14, 2014 12:56PM
If you step on your Aria and the scale displays your weight and shows GUEST, this may be due to the scale not being set up properly. Click here to troubleshoot.

Your scale may be encountering an error when trying to record your weight.
If you step on your scale and it does not display your weight:

  1. Step off and wait for the scale display to turn off.
  2. Step on the scale again.

If your scale still does not display your weight and shows any messaging, contact Customer Support and let us know what messages the scale is showing.

Sorry about that.
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