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How do I set up my Zip on my iOS device?

Last updated: Jan 07, 2014 02:23PM

You can set up your Fitbit Zip to connect and sync to your account via your compatible iOS device. Follow a set up flow below depending on whether you're setting up for the first time, replacing an existing tracker with a Zip, or linking a Zip that you already set up using a computer.

First time setup

Follow these instructions if you're new to Fitbit.
  1. Open the Fitbit app.
  2. Tap Set Up and choose Zip.
  3. Tap New to Fitbit.
  4. Enter your Email address a password and tap Next.
  5. Enter your basic profile information and tap Save.
  6. Ensure that your Zip's battery is inserted correctly and tap Start. Your iOS device will search for your Zip. Once your Zip has been found, your iOS device will display the words "We Found a Fitbit Zip!"
  7. Tap Next.
  8. Enter the four-digit number on your Zip into the app and tap Next. Your screen will display the text "You're all set!" Tap Done to view your stats.
If you encounter difficulty during set up, see Trouble setting up using the Fitbit app for iOS.

Replacement setup

Follow these instructions if you already have a Fitbit account and want to replace your existing tracker with a Zip.
  1. Open the Fitbit app and log in.
  2. Tap the Account tab.
  3. Tap Set up a new Fitbit device.
  4. Choose Zip and tap Replace.
  5. Ensure that your Zip's battery is inserted correctly and tap Start. Your iOS device will search for your Zip. Once your Zip has been found, your iOS device will display the words "We Found a Fitbit Zip!"
  6. Tap Next.
  7. Enter the four-digit number on your Zip into the app and tap Next. Your screen will display the text "You're all set!"
  8. Tap Done to view your stats.
If you encounter difficulty during set up, see Trouble setting up using the Fitbit app for iOS.

Linking to your iOS device

If you've already set up your Zip using a computer, you must link it to your iOS device.
  1. Open the Fitbit app and log in. You'll see a pop-up screen with the message "Sync-on-the-go."
  2. Tap Yes to confirm that you want to turn syncing on. The app will search for your tracker. You'll see the message "Linking to Fitbit," followed by "Linking successful!"
  3. Tap Done. You can now view your stats.
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