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How do I "force sync" my Zip to my iOS device?

Last updated: Oct 23, 2013 02:04PM

To force sync the data from your Zip tracker to your compatible iOS device on the spot, please do the following:

  1. Open the Fitbit app from your iOS device and sign into your account if you haven't done so already.
  2. Tap Zip at the top of the dashboard.
  3. Bring your Zip close to your iOS device and give it a tap to wake it up.
  4. Tap the square next to Sync Now. A "sync in progress" message will appear until the sync is complete.
     
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