Contactless Payments

Charge 5 includes a built-in NFC chip, which lets you use your credit and debit cards on your tracker.

Use credit and debit cards

Set up Fitbit Pay in the Fitbit app, and use your tracker to make purchases in stores that accept contactless payments.

We’re always adding new locations and card issuers to our list of partners. To see if your payment card works on your Fitbit device, see:

• Fitbit Pay: fitbit.com/fitbit-pay/banks

Set up contactless payments

To use contactless payments, add at least 1 credit or debit card from a participating bank to the Fitbit app. The Fitbit app is where you add and remove payment cards, set a default card for your tracker, edit a payment method, and review recent purchases.

1. From the Today tab in the Fitbit app, tap your profile picture  Charge 5 tile.
2. Tap the Wallet tile.
3. Follow the on-screen instructions to add a payment card. In some cases, your bank might require additional verification. If you're adding a card for the first time, you might be prompted to set a 4-digit PIN code for your tracker. Note that you also need passcode protection enabled for your phone.
4. After you add a card, follow the on-screen instructions to turn on notifications for your phone (if you haven't already done so) to complete the setup.

You can add up to 5 payment cards to the Wallet and choose which card to set as the default payment option.

Make purchases

Note: To make contactless payments with Charge 5 in Australia and New Zealand, follow the instructions below for all card types. If prompted to enter a PIN code, enter your 4-digit tracker PIN code (not the PIN code for your card). For more information about setting a PIN code, see the related help article.

Make purchases using your Fitbit device at any store that accepts contactless payments. To determine if the store accepts contactless payments, look for the symbol below on the payment terminal:

All customers, including those in Australia and New Zealand: 

1. Swipe down from the clock face and tap Payments .
2. If prompted, enter your 4-digit tracker PIN code. Your default card appears on the screen.

3. To pay with your default card, hold your wrist near the payment terminal. To pay with a different card, swipe to find the card you want to use, and hold your wrist near the payment terminal.

When the payment succeeds, your tracker vibrates and you see a confirmation on the screen.

If the payment terminal doesn't recognize your Fitbit device, make sure the tracker face is near the reader and that the cashier knows you're using a contactless payment.

For added security, you must wear Charge 5 on your wrist to use contactless payments.

For more information, see the related help article.

Change your default card

1. From the Today tab in the Fitbit app, tap your profile picture Charge 5 tile.
2. Tap the Wallet tile.
3. Find the card you want to set as the default option.
4. Tap Set as Default on Charge 5.

Pay for transit

Use contactless payments to tap on and off at transit readers that accept contactless credit or debit card payments. To pay with your tracker, follow the steps listed in Use credit and debit cards.

Pay with the same card on your Fitbit tracker when you tap the transit reader at the start and end of your trip. Make sure your device is charged before beginning your trip.