Notifications from your phone

Charge 5 can show call, text, calendar, and app notifications from your phone to keep you informed. Keep your tracker within 30 feet of your phone to receive notifications.

Set up notifications

Check that Bluetooth on your phone is on and that your phone can receive notifications (often under Settings then Notifications). Then set up notifications:

  1. From the Today tab Fitbit logo in the Fitbit app, tap your profile picture then Charge 5 tile.
  2. Tap Notifications.
  3. Follow the on-screen instructions to pair your tracker if you haven't already. Call, text, and calendar notifications are turned on automatically.
  4. To turn on notifications from apps installed on your phone, including Fitbit and WhatsApp, tap App Notifications and turn on the notifications you want to see.

Note that if you have an iPhone, Charge 5 shows notifications from all calendars synced to the Calendar app. If you have an Android phone, Charge 5 shows calendar notifications from the calendar app you chose during setup.

For more information, see the related help article.

See incoming notifications

A notification causes your tracker to vibrate. Tap the notification to expand the message.

If you don't read the notification when it arrives, you can check it later in the Notifications app . Swipe right or left to the Notifications app , then swipe up to open it. Your tracker shows the first 250 characters of the notification. Check your phone for the full message.

Example of a notification

Manage notifications

Charge 5 stores up to 10 notifications, after which the oldest are replaced as you receive new ones.

Manage notifications in the Notifications app :

  • Swipe up to scroll through your notifications, and tap any notification to expand it.
  • To delete a notification, tap to expand it, then swipe to the bottom and tap Clear.
  • To delete all notifications at once, swipe up until you reach the end of your notifications and tap Clear All.
  • To exit the notifications screen, swipe right.

Turn off notifications

Turn off certain notifications in the Fitbit app, or turn off all notifications in quick settings on Charge 5. When you turn off all notifications, your tracker won't vibrate and the screen won't turn on when your phone receives a notification.

To turn off certain notifications:

  1. From the Today tab Fitbit logo in the Fitbit app on your phone, tap your profile picture then Charge 5 tile then Notifications.
  2. Turn off the notifications you no longer want to receive on your tracker.

To turn off all notifications:

  1. From the clock face, swipe down to access quick settings.
  2. Turn on DND Mode . All notifications and reminders are turned off.

Do not disturb setting turned on

Note that if you use the do not disturb setting on your phone, you don't receive notifications on your tracker until you turn off this setting.

Answer or reject phone calls

If paired to an iPhone or Android phone, Charge 5 lets you accept or reject incoming phone calls.

To accept a call, tap the green phone icon on your tracker's screen. Note that you can't speak into the tracker—accepting a phone call answers the call on your nearby phone. To reject a call, tap the red phone icon to send the caller to voicemail.

The caller's name appears if that person is in your contacts list; otherwise you see a phone number.

Incoming call screen

Respond to messages (Android phones)

Respond directly to text messages and notifications from certain apps on your tracker with preset quick replies. Keep your phone nearby with the Fitbit app running in the background to respond to messages from your tracker.

To respond to a message:

  1. Open the notification you want to respond to.
  2. Choose how to reply to the message:
    • Tap the text icon Icon of a three horizontal lines on top of a green circle to respond to a message from a list of quick replies.
    • Tap the emoji icon Icon of a smiley face on top of a green circle to respond to the message with an emoji.

For more information, including how to customize quick replies, see the related help article.