What should I know about Fitbit Premium?
Take care of yourself and your health with Fitbit Premium.
If you sign in to the Fitbit app using a Google account, visit support.google.com to manage or cancel your Fitbit Premium subscription.

Fitbit Premium is your personalized resource in the Fitbit app that helps you stay active, sleep well, manage stress, and more.
For more information, see the Premium page on the Fitbit website.

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In the Fitbit app, tap the You tab
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Tap Try Fitbit Premium.
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Choose a 1-year or monthly subscription to start after your trial, and follow the instructions to subscribe.
If the Fitbit device you purchased indicates that it includes a trial to Fitbit Premium, but you are currently a Fitbit Premium member, then you must cancel your Premium subscription in order to be able to activate the trial. About 1-3 days after your canceled subscription expires, you’ll see an offer in the Fitbit app to begin the trial. For instructions on how to cancel your Fitbit Premium subscription, see How do I manage or cancel my Fitbit Premium subscription?
Note: To give a Fitbit premium membership as a gift, purchase a 1-year Fitbit Premium membership digital gift card, available in some regions at certain retailers. Your recipient redeems their membership at fitbit.com/redeem. For more information, review our Fitbit Premium Membership Prepaid Card Terms and Conditions.

If you sign in to the Fitbit app using a Google account, visit support.google.com to manage or cancel your Fitbit Premium subscription.
If you sign in to the Fitbit app using a Fitbit login, follow the instructions below.

Cancel your subscription through your phone’s app store. If you purchased a Fitbit Premium subscription in your phone’s app store, but you don’t see your subscription in the Fitbit app, follow the steps below to restore your purchase. If you still don't see your subscription, use the instructions to cancel the purchase through fitbit.com.
To cancel your subscription in the Fitbit app:
- In the Fitbit app, tap the Today tab
your profile picture.
- Scroll down and tap Account Settings
Manage Subscriptions. Your active subscriptions open in your phone’s app store.
- Tap your Fitbit Premium subscription
Cancel Subscription. Note that you won't see this option if you already canceled your subscription. Your subscription expires at the end of your current monthly or yearly subscription term.
Note: If you purchased your subscription in the Google Play Store using PayPal, but you don’t see your subscription listed, cancel your subscription from your PayPal account. For more information, visit the PayPal help site.
To restore your subscription purchase:
- In the Fitbit app, tap the Today tab
your profile picture.
- Scroll down and tap Account Settings
Restore Your Purchases
OK.
Note: Premium members in Germany who cancel their subscription are eligible for a prorated refund. For more information, review our Fitbit Paid Services Terms.

If you purchased a recurring (monthly or yearly) subscription through fitbit.com:
To manage your subscription:
- Go to fitbit.com
click the account icon
and log in with the email address connected to your Fitbit Premium subscription.
- Click the account icon
My Account > My Subscriptions.
- Click a subscription to expand the details.
- To cancel your subscription, click Cancel
Cancel Subscription
Close. Your subscription status changes to “Canceled.”
- To update your payment method, click Update Payment Method
enter your new payment information
click Save
click Close. Your new card is listed under Billing Details.
- To cancel your subscription, click Cancel
Note: Premium members in Germany who cancel their subscription are eligible for a prorated refund. For more information, review our Fitbit Paid Services Terms.

If you have an unused Fitbit Premium 1-year membership gift card, contact Customer Support to redeem it. You’ll need your gift card number.
See the terms and conditions for details.

Fitbit Premium insights use your health and fitness data to provide customized tips and observations to help you reach your goals. The insights you receive with your Fitbit Premium subscription are more personalized than standard insights in the Fitbit app.
Note that you may not receive a new insight every day.
Tap the Today tab to see your insights. Note that you may not receive a new insight every day. For more information, see How do I use the Fitbit app?
Note that you may see an insight with the option to turn on reminders that encourage healthy behaviors. For more information, see What are the reminders I see on my Fitbit device?

Choose from a variety of guided workouts for all fitness levels in the Fitbit app.
- From the Fitbit app, tap the Coach tab
and choose a workout type..
- Tap an exercise to read the description.
- Tap Play to start.

Fitbit Premium is available in many regions where Fitbit products are sold. For more information, see the Premium page on the Fitbit website
Make sure the Fitbit app is up-to-date to start your subscription.

If you purchase Fitbit Sense on fitbit.com and add the 6-month Fitbit Premium membership, you may be eligible for a 6-month Calm Premium subscription (available in certain regions).
To redeem your offer, go to calm.com/fitbit and enter the unique code you received in the email message after your purchase. The subject line of the email message is “Calm subscription redemption code”. If you have trouble redeeming your offer, visit the Calm help site.
Note: New and returning Premium users only. 6-month Calm Premium membership is only available for non-active Calm Premium members. Only one Calm Premium membership may be redeemed per customer. While supplies last. May not be available in all locales and may be in English only.
Use the EDA Scan app on Sense as you listen to a Calm session to see your body’s response. For more information, see How do I track and manage stress with my Fitbit device?

Your Fitbit Premium Wellness Report details your activity, sleep, heart rate, and weight data up to the last 12 months. Export your Wellness Report from the Fitbit app to see your data or share it with a healthcare professional.
- From the Fitbit app, tap the Today tab
Profile
Membership benefits
Wellness Report.
- Tap Preview report
Request my report. When your report is ready, you’ll see a notification in the Fitbit app. Your report may take a few minutes to appear in your inbox.
- From the Today tab
, tap Inbox
.
Note (Android only): If you don’t see the report in your Inbox , check the Files app on your phone. Open the Files app
search for your Fitbit wellness report
tap to open the file with Adobe Acrobat.
- Tap the Personal Health Report notification, which stays in your inbox for up to 30 days.
- Tap View Report to open the report on your phone, or tap Share to send the report to yourself or a healthcare professional.
Note the following:
- You must have at least 30 days of data to generate a Wellness Report.
- Certain data requires a heart-rate enabled device to track.
- Only data you track or log appears in the Wellness Report. For example, you must log your weight in the Fitbit app to see weight data in your report.
If you have trouble with Fitbit Premium, see the Customer Support page and tap Fitbit Premium.
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